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Question

Difficulty: EasyChatter Groups, Types, and Member Management

An administrator needs to create a Chatter group for executive announcements. All employees should be able to view and comment on posts in the group feed, but only group owners and managers should be permitted to create new posts. Which Chatter group feature should the administrator use to satisfy this requirement?

  1. Broadcast group settingAnswer
  2. B
    Feed Tracking on the User object
  3. C
    Custom profile with read-only Chatter permissions
  4. D
    Unlisted group with frozen member permissions

Answer

The correct option is the Broadcast group setting, which restricts post creation to group owners and managers while allowing all group members to view and comment.
Enabling the Broadcast group setting on a Chatter group restricts post creation exclusively to group owners and managers. Group members retain the ability to view feed updates and comment on posts, making it the standard Salesforce configuration for announcement-only groups.

Step-by-Step Solution

1
Identify the functional requirement for Chatter group posting permissions.
The requirement specifies that general members should read and comment, but only managers and owners can post.
Salesforce provides specialized Chatter group types and options to handle common collaboration patterns like one-way announcement channels.
2
Evaluate Chatter group options against the requirement.
Marking a Chatter group as a Broadcast group limits post creation exclusively to group owners and managers.
This built-in setting directly enforces the required posting restrictions without needing custom administrative permissions or workarounds.

Key Concept

Chatter Broadcast Group Capabilities
Estimated Time:45s
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Topics

Chatter Groups, Types, and Member Management

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