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Question

Difficulty: EasyAuthor's Tone, Attitude, and Writing Style

Read the following passage carefully:

"While traditional bureaucratic procedures in municipal administration have often delayed public service delivery, recent digital governance initiatives offer a promising path forward. The introduction of single-window online portals for public grievances has significantly reduced processing times and enhanced administrative transparency. However, local authorities must remain cautious about the digital divide, as marginalized and elderly populations risk exclusion if physical service centers are hastily shut down. Therefore, a balanced approach that combines technological innovation with accessible offline helpdesks represents the most prudent strategy for inclusive governance."

Based on the passage, which of the following best describes the author's attitude toward the adoption of digital governance in municipal administration?

  1. Cautiously optimistic and pragmaticAnswer
  2. B
    Unreservedly enthusiastic and celebratory
  3. C
    Severely critical and hostile toward modernization
  4. D
    Dismissive due to the inherent failure of digital tools in developing nations

Answer

The author's attitude is best described as cautiously optimistic and pragmatic, as the text welcomes the benefits of digital governance while advising prudence regarding accessibility gaps.
The correct answer accurately reflects the author's dual stance: praising the efficiency and transparency gains of digital portals ('promising path forward') while pragmatically warning against excluding vulnerable groups and advising a balanced hybrid approach.

Step-by-Step Solution

1
Identify key tone indicators in the text.
Phrases like 'promising path forward' and 'enhanced administrative transparency' show positive evaluation, whereas 'must remain cautious' and 'prudent strategy' indicate balanced restraint.
Determining author attitude requires weighing both positive statements and qualifying warnings.
2
Evaluate the overall recommendation of the author.
The author advocates for a 'balanced approach that combines technological innovation with accessible offline helpdesks'.
Recommending practical, balanced solutions reflects a pragmatic mindset.
3
Select the descriptor that accurately captures both aspects of the passage.
'Cautiously optimistic and pragmatic' accurately matches both the appreciation of digital benefits and the concern for inclusive access.
Options capturing nuanced attitudes are superior to extreme or one-sided interpretations.

Key Concept

Author's Tone and Attitude Identification
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Topics

Author's Tone, Attitude, and Writing Style

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