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Question

Difficulty: EasyAuthor's Tone, Attitude, and Writing Style

Match each excerpt from the commentary on administrative governance on the left with the author's dominant tone expressed on the right.

  • "The introduction of automated service portals has successfully streamlined citizen grievance redressal, reducing processing times by half within six months."Appreciative and Commendatory
  • "While automated governance promises speed, public administrators must proceed with prudence to prevent the inadvertent exclusion of digitally illiterate citizens."Cautionary and Prudent
  • "To contend that software automation alone can eliminate systemic bureaucratic corruption is an overly simplistic view that ignores deeply entrenched informal networks."Skeptical and Critical

Answer

The excerpt detailing successful reduction in processing times matches the appreciative and commendatory tone; the excerpt advising care regarding digital literacy matches the cautionary and prudent tone; and the excerpt questioning automated anti-corruption claims matches the skeptical and critical tone.
Each excerpt contains specific word choices (diction) that reveal the author's underlying perspective: positive impact metrics reflect approval, warnings to proceed with care signal caution, and calling a claim simplistic expresses skepticism.

Step-by-Step Solution

1
Examine the language of the first excerpt.
The text notes positive empirical results ('successfully streamlined'), indicating explicit approval of the portal's impact.
Factual reporting of beneficial outcomes with positive qualifiers reflects an appreciative stance.
2
Examine the advisory qualifiers in the second excerpt.
The author acknowledges benefits ('promises speed') but warns of potential marginalization ('proceed with prudence').
Balancing optimism with warnings about risk demonstrates a cautionary tone.
3
Analyze the evaluation of assumptions in the third excerpt.
The author directly challenges a core premise by calling it an 'overly simplistic view'.
Exposing flaws in logic or oversimplified claims indicates a skeptical and critical perspective.

Key Concept

Author's Tone, Attitude, and Writing Style
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Author's Tone, Attitude, and Writing Style

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