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Difficulty: MediumBreakdown Procedures

A mechanical defect forces you to bring your car to a halt on the hard shoulder of a motorway. When contacting the regional control centre from a roadside emergency telephone, which precaution should you observe?

  1. A
    Set out a reflective warning triangle on the hard shoulder behind your car
  2. Face oncoming traffic at all times while making the callAnswer
  3. C
    Sit inside the vehicle with seatbelts fastened while waiting for help
  4. D
    Switch off the vehicle hazard lights to conserve battery power

Answer

Face oncoming traffic at all times while making the call
Under UK Highway Code Rule 275, when using an emergency roadside telephone on a motorway, you must always face oncoming traffic. This allows you to monitor approaching vehicles continuously and take rapid evasive action if a vehicle veers onto the hard shoulder or verge.

Step-by-Step Solution

1
Locate the nearest emergency telephone
Identify the telephone marker posts that indicate direction and distance to the nearest roadside phone box
Emergency roadside telephones connect directly to National Highways operators and provide precise location data
2
Walk along the verge behind the crash barrier to reach the telephone
Keep a physical barrier between yourself and moving carriageway traffic
Walking directly on the hard shoulder exposes pedestrians to collision risks from high-speed vehicles
3
Position yourself facing approaching traffic while operating the handset
Maintain a direct line of sight to oncoming traffic
Allows immediate evasive action if an approaching vehicle loses control or veers towards the hard shoulder

Key Concept

Motorway roadside emergency telephone safety procedures and spatial awareness
Estimated Time:1m 0s
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Topics

Breakdown Procedures

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