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Zorluk: KolayAWS Support Plans

A startup is deploying a web application to production and requires 24/7 access to AWS Cloud Support Engineers via phone and chat. Which AWS Support plan is the minimum plan that meets these requirements?

  1. A
    Basic
  2. B
    Developer
  3. C
    Enterprise
  4. BusinessCevap

Cevap

Business
The Business Support plan is the minimum support tier that provides 24/7 technical support access via phone, chat, and email from cloud support engineers. This fits the startup's requirements for production workloads without requiring the higher-cost Enterprise-level plans.

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1
Analyze the technical support channels and availability requirements.
The startup requires 24/7 access via phone and chat.
This establishes the minimum communication channels and availability needed to evaluate support plans.
2
Evaluate the AWS Support plans against these requirements to identify the minimum option.
The Basic plan has no technical support. The Developer plan is business-hours email only. The Business plan provides 24/7 phone, chat, and email support, making it the minimum tier to fulfill the requirements.
Comparing requirements against the capabilities of each AWS Support tier determines the correct minimum plan.

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