Examkin

Soru

Zorluk: OrtaAWS Support Plans

A company is planning to migrate its on-premises infrastructure to the AWS Cloud. They want to ensure they have access to a Technical Account Manager (TAM) to receive proactive operational reviews and architectural guidance. Which of the following AWS Support plans include access to a Technical Account Manager (TAM) (either as a designated resource or from a shared pool)? (Select TWO.)

  1. A
    Basic Support
  2. B
    Developer Support
  3. C
    Business Support
  4. Enterprise On-Ramp SupportCevap
  5. Enterprise SupportCevap

Cevap

The correct answers are Enterprise On-Ramp Support and Enterprise Support.
Enterprise On-Ramp Support and Enterprise Support are the only AWS Support plans that provide access to a Technical Account Manager (TAM). Enterprise On-Ramp Support gives customers access to a shared pool of TAMs, while Enterprise Support provides a designated TAM who becomes a primary contact for the account's operational and architectural needs.

Adım Adım Çözüm

1
Identify the support resources required by the organization.
The organization requires access to a Technical Account Manager (TAM) for architectural and operational guidance.
This requirement narrows down the eligible support plans to those that offer TAM access.
2
Evaluate which AWS Support plans include TAM access.
Basic, Developer, and Business Support plans do not include any TAM access. Enterprise On-Ramp Support provides access to a pool of TAMs, and Enterprise Support provides a designated TAM.
By filtering out the plans without TAM access, we identify Enterprise On-Ramp Support and Enterprise Support as the correct options.

Anahtar Kavram

AWS Support Plans features, specifically Technical Account Manager (TAM) availability.
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Konular

AWS Support Plans

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