Examkin

Soru

Zorluk: KolayAWS Support Plans

A company wants to understand the support limitations of the lower-tier AWS Support plans. Which two AWS Support plans offer 24/7 access to billing and account support, but do not include 24/7 access to technical support engineers? (Select TWO.)

  1. BasicCevap
  2. DeveloperCevap
  3. C
    Business
  4. D
    Enterprise On-Ramp
  5. E
    Enterprise

Cevap

The Basic and Developer support plans.
All AWS Support plans, including the Basic and Developer plans, offer 24/7 billing and account support. However, neither the Basic plan (which has no technical support) nor the Developer plan (which restricts technical support to business hours via email) offers 24/7 technical support.

Adım Adım Çözüm

1
Analyze the customer service and billing support availability for all AWS Support plans.
All AWS Support plans (Basic, Developer, Business, Enterprise On-Ramp, Enterprise) provide 24/7 access to customer service and billing support.
This is a baseline feature included across all AWS Support tiers.
2
Analyze the technical support availability and hours for each tier.
Basic support offers no technical support. Developer support offers business-hours email access to Cloud Support Associates. Business, Enterprise On-Ramp, and Enterprise support plans offer 24/7 access to Cloud Support Engineers via phone, email, and chat.
To identify which plans do not include 24/7 technical support.
3
Select the plans that meet both criteria (24/7 billing support but no 24/7 technical support).
The Basic and Developer plans match this description.
To arrive at the final correct options.

Anahtar Kavram

AWS Support Plans features and limitations
Bu soruyu puanla

Konular

AWS Support Plans

Bu konudan daha fazla soru