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Zorluk: KolayAWS Support Plans

A company is selecting the minimum AWS Support plans for two new projects. The first project requires business-hours email support for a single developer. The second project requires 24/7 technical support via phone and chat for its production workloads. Which TWO AWS Support plans represent the minimum tiers that meet these requirements?

  1. DeveloperCevap
  2. BusinessCevap
  3. C
    Basic
  4. D
    Enterprise On-Ramp
  5. E
    Enterprise

Cevap

The Developer and Business support plans are the correct options.
The Developer plan is the minimum tier required for the first project because it provides business-hours email access to support associates for one primary contact. The Business plan is the minimum tier required for the second project because it is the first tier that introduces 24/7 phone and chat support for unlimited contacts.

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1
Analyze the requirements for the first project.
The first project requires business-hours email support for a single developer. The Developer plan is the minimum tier that offers business-hours email access to Cloud Support Associates.
Basic support does not include technical support, making Developer the entry point for technical support.
2
Analyze the requirements for the second project.
The second project requires 24/7 phone and chat technical support. The Business plan is the minimum tier that offers 24/7 phone, email, and chat access to Cloud Support Engineers.
Developer support only offers email support during business hours, so Business support is needed to get phone and chat access.

Anahtar Kavram

Identifying the minimum AWS Support plan based on specific technical support channel and response time requirements.
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Konular

AWS Support Plans

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