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Zorluk: OrtaAWS Support Plans

A multinational retail company is reviewing its AWS support options to optimize account management. The company's billing department requires direct access to the AWS Support Concierge team, a dedicated group of billing and account experts who can help analyze complex consolidated billing reports and optimize cost structures across multiple member accounts. Which two AWS Support plans include access to this service?

  1. A
    Basic
  2. B
    Developer
  3. C
    Business
  4. Enterprise On-RampCevap
  5. EnterpriseCevap

Cevap

The Enterprise On-Ramp and Enterprise support plans are the only tiers that include access to the AWS Support Concierge service.
The Support Concierge is a specialized billing and account management support team available only to customers on the Enterprise On-Ramp and Enterprise support plans. These plans provide billing experts to assist with complex billing questions, consolidated billing analysis, and operational billing queries.

Adım Adım Çözüm

1
Identify the customer's core requirement, which is direct access to the AWS Support Concierge team of billing and account experts.
The target feature is the AWS Support Concierge.
This allows filtering of AWS Support plans based on whether they include this specific service.
2
Evaluate the feature set of each AWS Support plan tier (Basic, Developer, Business, Enterprise On-Ramp, Enterprise) to determine where the Support Concierge is included.
Basic, Developer, and Business do not offer the Support Concierge. Enterprise On-Ramp and Enterprise both include access to the Support Concierge.
To correctly identify the two plans that meet the user requirements.

Anahtar Kavram

AWS Support Plans features and Support Concierge availability
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Konular

AWS Support Plans

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