An enterprise is planning to restructure its AWS Support plans across different organizational units. The operations unit requires an AWS Support plan that provides a designated Technical Account Manager (TAM) to proactively coordinate operational reviews and architectural guidance. The testing unit requires an AWS Support plan that provides 24/7 access to Cloud Support Engineers via phone, email, and chat to resolve testing issues, but does not require any TAM resources. To meet these requirements at the minimum cost, which of the following AWS Support plans should the enterprise select? (Select TWO.)
- Enterprise Support for the operations unitCevap
- Business Support for the testing unitCevap
- CEnterprise On-Ramp Support for the operations unit
- DDeveloper Support for the testing unit
- EBusiness Support for the operations unit
Cevap
Enterprise Support for the operations unit and Business Support for the testing unit
Enterprise Support is the minimum tier that provides a designated Technical Account Manager (TAM) to coordinate proactive operational reviews and architectural guidance, meeting the operations unit's requirements. Business Support is the minimum tier that provides 24/7 phone, email, and chat support from Cloud Support Engineers, meeting the testing unit's requirements.
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Anahtar Kavram
AWS Support plan tiers and their respective support features, including Technical Account Manager (TAM) allocation and availability of 24/7 phone, email, and chat support.