A storage administrator is preparing to perform a major firmware upgrade on an enterprise Storage Area Network (SAN) controller. Place the following standard change management lifecycle steps in the correct chronological order from first to last.
- 1Perform a comprehensive risk analysis to evaluate potential business impact and service dependencies.
- 2Formulate a detailed implementation procedure accompanied by a verified backout strategy.
- 3Submit the change request to the Change Advisory Board (CAB) for review and authorization.
- 4Issue an advance maintenance window notification to affected end users and business units.
- 5Conduct post-implementation testing to confirm array performance and close the change ticket.
Cevap
The correct chronological order of the change management steps is: (1) Perform a comprehensive risk analysis to evaluate potential business impact and service dependencies -> (2) Formulate a detailed implementation procedure accompanied by a verified backout strategy -> (3) Submit the change request to the Change Advisory Board (CAB) for review and authorization -> (4) Issue an advance maintenance window notification to affected end users and business units -> (5) Conduct post-implementation testing to confirm array performance and close the change ticket.
Standard enterprise change management follows a strict progression: initial risk analysis and scope definition, development of technical deployment and rollback plans, formal review and authorization by the Change Advisory Board (CAB), user/stakeholder notification of the scheduled maintenance window, and post-implementation testing prior to ticket closure.
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Anahtar Kavram
Sequential IT Change Management Lifecycle