A technician is troubleshooting a desktop workstation used for 3D modeling. The user reports that after running heavy graphics rendering tasks for several minutes, the screen displays random multicolored dots and geometric distortion across the display, immediately followed by brief blackouts. Which of the following hardware issues are the MOST likely causes of these symptoms? (Select TWO.)
- Overheating or failing Video RAM (VRAM) modules on the graphics cardCevap
- BCorrupted monitor device driver files within the operating system
- Excessive GPU core temperature leading to thermal throttling and temporary video signal lossCevap
- DFaulty CCFL backlight inverter board inside an OLED display panel
Cevap
The most likely causes are overheating or failing Video RAM (VRAM) modules on the graphics card, and excessive GPU core temperature leading to thermal throttling and temporary video signal loss.
Visual artifacts (such as random colored dots, tearing, or geometric distortion) under heavy graphics rendering are classic indicators of overheating or failing VRAM on the discrete graphics adapter. Additionally, excessive thermal buildup on the main GPU core triggers thermal throttling and transient GPU recovery resets, which manifest as temporary screen blackouts.
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GPU and VRAM Thermal Troubleshooting