An IT support specialist is deploying new tablets for executive presentations. When connecting a tablet to an external HDMI conference room display via a multi-port USB Type-C hub, the external display reports 'No Signal', although the hub successfully charges the tablet and passes data to connected USB flash drives. Replacing the HDMI cable and monitor produces the exact same result. Which of the following is the most likely cause of this issue?
- The tablet's USB Type-C port lacks hardware controller support for DisplayPort Alternate Mode (Alt Mode).Cevap
- BAll USB Type-C ports natively stream Thunderbolt 4 video signals, but the hub requires an active battery calibration reset to enable video pins.
- CThe tablet's Mobile Application Management (MAM) software policy is blocking the external monitor connection by misclassifying HDMI as an unencrypted POP3 mail synchronization protocol.
- DThe multi-port hub requires a SO-DIMM adapter interface to convert digital video signals into peripheral USB data packets.
Cevap
The tablet's USB Type-C port lacks hardware controller support for DisplayPort Alternate Mode (Alt Mode).
The correct answer correctly identifies that USB Type-C is a physical connector shape and that feature sets like video transmission depend on specific hardware protocol support, specifically DisplayPort Alternate Mode (Alt Mode). If the mobile device host controller does not support DP Alt Mode, video adapter capabilities will not function even if charging and USB data pass-through work normally.
Adım Adım Çözüm
Anahtar Kavram
USB Type-C Alternate Mode capabilities vs physical connector form factor
Tahmini Süre:1m 30s