A helpdesk technician at an architectural design studio is remediating a Windows 11 rendering workstation infected with persistent adware and unauthorized browser extensions. The technician has isolated the system from the network, disabled System Restore, updated the anti-malware signatures, and successfully removed all malicious files during a scan in Safe Mode. Which of the following procedures should the technician perform NEXT to follow the standard CompTIA 7-step malware remediation process?
- Schedule automatic anti-malware updates and recurring system scans.Cevap
- BRe-enable System Restore and create a fresh restore point.
- CConduct security awareness training with the workstation operator.
- DExecute sfc /scannow from an elevated command prompt to repair system files.
Cevap
The technician should schedule automatic anti-malware updates and recurring system scans.
The standard CompTIA 7-step malware remediation workflow proceeds as follows: 1. Identify malware symptoms, 2. Quarantine infected systems, 3. Disable System Restore, 4. Remediate infected systems (update anti-malware and scan/remove), 5. Schedule updates and run scans, 6. Enable System Restore and create a restore point, 7. Educate the end user. Since the technician has just finished Step 4 (updating signatures and removing threat files in Safe Mode), the mandatory next step is Step 5: scheduling automatic updates and recurring scans.
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CompTIA 7-Step Malware Remediation Process Sequence
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