A user reports that a custom accounting application freezes and crashes periodically while generating financial reports on a Windows workstation. A technician needs to examine the detailed crash log information (such as the faulting module) and monitor real-time memory usage for the application process. Which TWO of the following tools should the technician use?
- Event Viewer to review the Application log for crash details and faulting module namesCevap
- Task Manager to observe real-time CPU and memory utilization of the application processCevap
- CCredential Manager to reset stored user authentication tokens for the application
- DRun chkdsk /f from the command line to repair memory allocation faults
Cevap
The technician should use Event Viewer to examine crash log details and faulting modules, and Task Manager to monitor real-time CPU and memory utilization.
Event Viewer records detailed application crash event logs (including faulting module information), while Task Manager provides live tracking of system resources (such as RAM and CPU utilization) to diagnose resource leaks and performance spikes.
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Troubleshooting Windows Application Crashes and Performance Issues
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