Soru

Zorluk: OrtaChange Management Processes

A network administrator is planning to upgrade the firmware on all core network switches across a multi-building corporate campus. The administrator has already defined the scope of work, completed a risk assessment, drafted a comprehensive rollback plan, and successfully verified the firmware update in a non-production lab environment. Which of the following is the most appropriate next step in the formal change management process before implementing the upgrade?

  1. Submit the change proposal along with supporting documentation to the Change Advisory Board (CAB) for formal review and authorization.Cevap
  2. B
    Execute the firmware update during off-peak weekend hours to minimize business disruption without waiting for administrative review.
  3. C
    Broadcast an immediate maintenance notification to all staff members announcing that core network services will restart within the hour.
  4. D
    Deploy the firmware update directly to half of the production switches to observe real-world performance before updating the rest.

Cevap

Submitting the change proposal along with supporting documentation to the Change Advisory Board (CAB) for formal review and authorization is the necessary next step.
In standard IT change management workflows, once technical planning (scope, risk analysis, backout plan) and lab testing are complete, the change request must be submitted to the Change Advisory Board (CAB). The CAB reviews the documentation, checks for conflicts with other enterprise operations, approves the change, and assigns an official implementation window.

Adım Adım Çözüm

1
Identify the completed phases of the change management lifecycle.
Scope definition, risk assessment, backout plan creation, and sandbox/lab testing have all been completed.
Establishing technical viability, risk controls, and recovery procedures must happen prior to seeking organizational approval.
2
Determine the required governance milestone before production deployment.
The change request must undergo formal review and authorization by the Change Advisory Board (CAB).
The CAB evaluates business impact, schedules maintenance windows, ensures cross-departmental coordination, and grants official approval to proceed.

Anahtar Kavram

Standard Change Management Workflow
Bu soruyu puanla