An IT support technician at a hotel reception network center is troubleshooting a Windows workstation affected by keylogger malware. The technician has confirmed the infection, isolated the machine from the network, and disabled System Restore. Which of the following actions should the technician perform NEXT according to the CompTIA standard 7-step malware remediation process?
- Update the anti-malware signature definitions and perform a full system remediation scan.Cevap
- BEnable System Restore and generate a clean restore point to safeguard system settings.
- CConfigure Task Scheduler to automate daily signature updates and routine system scans.
- DConduct an end-user security awareness session regarding safe browsing and email attachments.
Cevap
Update the anti-malware signature definitions and perform a full system remediation scan.
The standard CompTIA 7-step malware remediation process follows a strict order: 1. Identify symptoms, 2. Quarantine infected system, 3. Disable System Restore, 4. Remediate infected systems (update anti-malware signatures and scan/remove), 5. Schedule updates and scans, 6. Enable System Restore and create a restore point, 7. Educate end-user. Because steps 1 through 3 are complete, the technician must execute Step 4 next by updating the anti-malware engine definitions and running a thorough remediation scan.
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CompTIA 7-Step Malware Remediation Process Sequence
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