A systems technician at an architectural design firm is working on a Windows workstation infected with a rogue malware threat. The technician has already identified the malware symptoms, isolated the machine from the local network, and disabled System Restore. Which TWO of the following actions should the technician perform NEXT during the remediation phase of the CompTIA 7-step malware remediation process? (Select TWO.)
- Update the anti-malware engine and signature files.Cevap
- Perform a complete malware scan using bootable media or Safe Mode.Cevap
- CRe-enable System Restore and create a fresh system restore point.
- DConduct mandatory end-user training on social engineering and web safety.
Cevap
The technician must update the anti-malware engine and signature files, and perform a complete malware scan using bootable media or Safe Mode.
Step 4 of the CompTIA 7-step malware remediation process specifies remediating the infected system by first updating the anti-malware signatures/engine and then performing scan and removal techniques in an isolated environment (such as Safe Mode or WinPE). Both of these actions directly satisfy Step 4.
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CompTIA 7-Step Malware Remediation Process