A cybersecurity technician is responding to a confirmed Trojan infection on an enterprise Windows 11 workstation. Place the following remediation actions in the exact sequential order required by the CompTIA 7-step malware removal process.
- 1Disconnect the workstation from all physical network cables and disable its Wi-Fi adapter.
- 2Disable Windows System Protection on all local storage drives.
- 3Update anti-malware definition files and run a comprehensive system remediation scan.
- 4Re-enable Windows System Protection and generate a new restore point.
- 5Conduct a security briefing with the primary workstation user on phishing awareness and safe browsing practices.
Cevap
The correct sequence follows the CompTIA 7-step malware removal process: 1) Disconnect network interfaces (Quarantine), 2) Disable System Protection (Disable System Restore), 3) Update definitions and run scans (Remediate), 4) Re-enable System Protection and create a restore point (Enable System Restore), and 5) Conduct user awareness training (Educate End User).
The standard CompTIA 7-step malware removal framework mandates the following exact operational sequence: 1. Identify malware symptoms, 2. Quarantine infected systems, 3. Disable System Restore (in Windows), 4. Remediate infected systems (update signatures and scan/remove), 5. Schedule scans and run updates, 6. Enable System Restore and create a restore point, 7. Educate the end user. Disconnecting network adapters isolates the endpoint (Step 2). Disabling System Protection purges malicious restore snapshots (Step 3). Updating definitions and scanning remediates the infection (Step 4). Re-enabling System Protection and generating a restore point establishes a clean baseline (Step 6). Educating the end user completes the process (Step 7).
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CompTIA 7-step Malware Removal Best Practices