Tüm alıştırma soruları

An IT security administrator notices that several enterprise mobile devices are failing to authenticate against the corporate 802.1X wireless network and displaying untrusted server certificate warnings when browsing internal HTTPS portals. Further inspection reveals an unauthorized configuration profile was secretly installed alongside a side-loaded utility application. Which TWO of the following troubleshooting and remediation steps should the administrator take to resolve these security and connectivity issues?

A help desk technician receives a phone call from an end user whose laptop suffered an unexpected system crash in the middle of a high-stakes presentation to external stakeholders. The user is visibly agitated, speaking in an elevated tone, and demanding an instant fix while blaming the IT department for recent system updates. Which of the following is the most appropriate initial response for the technician to make?

An IT support technician receives a ticket reporting that a graphic designer's Windows workstation experiences frequent application crashes accompanied by missing DLL error messages. The technician runs the System File Checker utility (`sfc /scannow`), but the command completes with an error stating that corrupt files were found but could not be repaired because the local payload store is damaged. The workstation has an active connection to the Internet. Which command should the technician run next to repair the component store?

During an equipment refresh, an IT support specialist replaces a failing desktop computer for an employee in the accounting department. The specialist successfully transfers all user data, verifies that financial applications load properly, and obtains user sign-off. Which of the following documentation procedures must the specialist complete within the ticketing and inventory workflow prior to marking the ticket as resolved?

An enterprise IT technician arrives at a scene where a running server is suspected of being compromised during an active data exfiltration incident. Arrange the technician's digital evidence preservation steps in the correct sequence according to standard forensic order of volatility and incident response procedures.

A helpdesk technician is preparing a change request to deploy a critical operating system patch across company workstations. The technician needs to document the step-by-step procedure for returning the workstations to their original functional state if the patch causes unforeseen application instability. Which change management component is the technician preparing?

Match each data privacy framework or data classification term on the left with its correct regulatory definition or operational scope on the right.

An IT technician secures a suspicious USB flash drive discovered plugged into a financial department computer during a security breach. After placing the flash drive in an anti-static evidence bag, which log entry detail is required on the chain of custody documentation to maintain evidence integrity?

An environmental compliance officer uses a custom data-logging application on an Android tablet to submit real-time field observations. During a site survey, the officer reports that the application consistently freezes and stops responding whenever a data upload is initiated, while all other applications and network functions on the tablet work properly. Which of the following actions should an IT technician take FIRST to resolve this issue using the least invasive troubleshooting approach?

A technician needs to use a chemical solvent to clean internal components during workstation maintenance. Which document should the technician consult to find the required Personal Protective Equipment (PPE), health hazards, and safe handling procedures for this chemical?

A desktop support technician is troubleshooting an automated network drive mapping script intended to run during user logon on Windows client workstations. The script references environment variables using the `%USERNAME%` syntax, utilizes `IF NOT EXIST` conditional checks for folder paths, and executes command-line network utility commands. Double-clicking the file results in a Windows Script Host runtime error indicating invalid syntax. Which of the following actions will resolve the execution failure while preserving the current script code?

A field support technician is performing hardware decommissioning on several mobile workstations. While disassembling a unit, the technician observes that the lithium-ion battery pack has severely swollen, causing the device chassis to crack and exposing the battery housing. Which of the following represents the safest immediate procedure for handling and disposing of this compromised battery?

An IT security specialist is analyzing a corporate workstation where web requests across all installed browsers (Google Chrome, Microsoft Edge, and Mozilla Firefox) are consistently redirected to an unauthorized external portal. Command-line `nslookup` queries resolve domain names to correct IP addresses, but browser network traffic is being forcibly routed through a rogue local proxy address. Additionally, an unwanted browser toolbar automatically reinstalling itself upon system reboot is traced to a compromised group policy registry key. Which of the following remediation actions should the specialist take to resolve these browser security issues? (Select TWO.)

A senior systems administrator is preparing a change request for an upcoming upgrade to the organization's central identity management and single sign-on (SSO) infrastructure. The administrator has documented the purpose of the change, defined the scope of affected directory services, conducted a risk assessment, and scheduled the maintenance window. Which of the following critical components must still be included in the change request documentation before it is submitted to the Change Advisory Board (CAB) for review and authorization?

An IT technician is setting up a point-of-sale system for a retail business. The store owner requests that customer credit card numbers and three-digit security codes be saved in cleartext on a local workstation to streamline recurring transactions. Which of the following compliance standards directly prohibits storing unencrypted payment card data and sensitive authentication information?

A system administrator needs to perform unattended after-hours maintenance on a remote workstation running Windows 11 Pro at a branch office. The technician successfully connects to the corporate network via VPN and verifies IP connectivity to the workstation. However, attempts to initiate a Remote Desktop Connection fail immediately. Local firewall rules allow TCP port 3389. Which of the following is the most likely cause of this connection failure?

A technician suspects that a mobile device has connected to a rogue wireless network and transmitted sensitive data. Place the standard incident response steps in the correct order to mitigate the security threat.

An executive returning from an international business trip reports that corporate mobile applications on an enterprise-managed tablet are failing to connect to internal company servers. A security log review reveals that an untrusted third-party root CA certificate was installed on the device while connected to a public hotel network, causing the Mobile Device Management (MDM) client to mark the device as non-compliant and revoke enterprise network access profiles. Which of the following is the FIRST action an administrator should take to resolve the connectivity issue securely?

Match each remote access technology or protocol on the left with its primary operational security or network characteristic on the right.

An IT operations manager is preparing to transition an enterprise on-premises VoIP PBX infrastructure to a hosted cloud communications solution. To comply with standard CompTIA A+ change management procedures, arrange the following operational phases in the correct chronological order from first to last.