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Zorluk: OrtaFalse Dilemma and Unwarranted Assumptions

An executive at an online retail company stated: 'To reverse our recent increase in shopping cart abandonment rates, we must either eliminate standard delivery charges for all orders or offer free return shipping. Because offering free return shipping on all orders would create unsustainable logistics costs, we must eliminate standard delivery charges.'

Statement: The executive's argument relies on a false dilemma fallacy by taking for granted that eliminating standard delivery charges and offering free return shipping are the only two viable strategies for reducing shopping cart abandonment.

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The statement is True.
The statement is correct because the executive's reasoning exhibits a classic false dilemma flaw: it assumes that only two possible actions exist to resolve shopping cart abandonment, overlooking reasonable middle-ground or alternative approaches.

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1
Analyze the structure of the argument in the passage.
The author presents two options ('either eliminate standard delivery charges... or offer free return shipping') and rules out one option based on financial cost, concluding that the remaining option must be implemented.
Understanding the premise-to-conclusion structure identifies how the argument limits potential solutions.
2
Identify the unstated assumption or logical flaw.
The author assumes without proof that no third option exists to address the problem of cart abandonment.
Artificially restricting possibilities to a binary choice without demonstrating that those choices are mutually exhaustive is a classic false dilemma.
3
Evaluate the accuracy of the provided statement.
The statement correctly describes the flaw as a false dilemma resulting from an unwarranted assumption about the exclusivity of the options.
Because the statement accurately diagnoses the argument's reasoning flaw, it is true.

Anahtar Kavram

False Dilemma and Unwarranted Assumptions
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False Dilemma and Unwarranted Assumptions

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