Unlike department stores, which operate multiple distinct sections selling diverse categories of goods under a single roof, multiple shops (chain stores) consist of numerous branch outlets under centralized management that specialize in selling a standardized line of similar merchandise.
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The statement is True. Department stores offer a wide range of product lines divided into departments under one roof, whereas multiple shops (chain stores) operate scattered branch outlets selling a standardized or uniform range of products under centralized control.
The statement accurately differentiates between two major forms of large-scale retailing. Department stores feature decentralized product departments under one roof, whereas chain stores feature decentralized locations with a centralized, uniform product offering.
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Distinction between Department Stores and Multiple Shops (Chain Stores)