During a routine morning assessment at an assisted living facility, a client refuses breakfast and stares blankly out the window. The client's close friend and neighbor in the facility passed away two days ago. The client tearfully states, "It is simply not fair. I am a burden to everyone, and it should have been me who died." Which response by the licensed practical nurse is the most therapeutic?
- It sounds like you are feeling overwhelmed by the unfairness of this loss and are experiencing a heavy sense of guilt.Cevap
- BCan you explain why you feel like you are a burden and should have been the one to die?
- CIt is entirely expected to feel anger and survivor's guilt during this initial stage of the grieving process.
- DI am going to sit right here with you, and perhaps we can focus on the positive memories you both shared.
Cevap
The most therapeutic response is to reflect the client's feelings by stating that they sound overwhelmed by the unfairness of the loss and are experiencing a heavy sense of guilt.
The correct response utilizes active listening and reflection. By summarizing and feeding back the core emotions of unfairness and guilt, the nurse validates the client's feelings and encourages them to continue sharing. It addresses the emotional distress directly without judgment or premature attempts to 'cheer up' the client.
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Anahtar Kavram
Therapeutic Communication in Acute Grief