A practical nurse (PN) at a community health clinic is speaking with a 24-year-old client whose best friend died suddenly in a motor vehicle crash three days ago. The client is pacing, visibly agitated, and states, "This cannot be happening. I just talked to them on Tuesday!" Which of the following statements by the PN are appropriate? Select all that apply.
- This is an incredibly difficult situation. I am here for you.Cevap
- It sounds like you are feeling a deep sense of shock right now.Cevap
- CYou must be strong; your friend would want you to keep moving forward.
- DWhy do you think you are pacing around the room so much?
- Take your time. You can share whatever you are feeling when you are ready.Cevap
- FYou are just in the denial stage; the anger will come next.
Cevap
The therapeutic responses involve offering self, validating the client's feelings of shock, and allowing the client to share at their own pace.
The correct statements utilize foundational therapeutic communication techniques: offering self, reflecting/validating emotions, and providing broad openings. During the acute phase of sudden grief, clients often experience intense shock and agitation. The nurse's role is to provide a safe, non-judgmental environment that allows the client to process their reality without feeling pressured or invalidated.
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Therapeutic Communication in Acute Grief