A practical nurse is caring for a client who recently received a terminal prognosis. The client's sibling pulls the nurse aside in the hallway and states, "Please promise me you will not mention hospice care to my sibling. If they hear that word, they will completely give up hope and stop fighting." Which response by the nurse is most therapeutic?
- It sounds like you are deeply concerned about your sibling's reaction. Tell me more about what you are feeling.Cevap
- BWhy do you believe that discussing hospice care will cause your sibling to give up hope?
- CI understand this is a difficult time, so I will ensure the staff avoids using that specific word.
- DYour sibling has the right to be informed about all available care options, so we must discuss it.
Cevap
The most therapeutic response validates the sibling's distress using reflection and an open-ended statement, such as acknowledging their concern and asking them to tell the nurse more about what they are feeling.
The correct response utilizes therapeutic communication techniques by reflecting the sibling's feelings back to them and providing an open-ended prompt. This approach validates the family member's distress, builds trust, and allows them to safely explore their fears about the dying process without the nurse making inappropriate promises or arguing.
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Anahtar Kavram
Therapeutic Communication in End of Life Care