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Soru

Zorluk: ZorLightning App Builder Pages (App, Home, Record Pages)

A Salesforce administrator creates a specialized Lightning Record Page named 'Compliance Shipment View' for the custom object Shipment__c. The administrator activates this page as the App Default for the 'Freight Logistics' Lightning app. However, when users assigned to the 'Logistics Auditor' profile view an International Shipment record type within the 'Freight Logistics' app, they continue to see the 'Standard Shipment View' page. The 'Standard Shipment View' page was previously assigned at the App, Record Type, and Profile level for all profiles and record types within that app. What is the root cause of this behavior?

  1. App, Record Type, and Profile activation assignments take precedence over App Default activation assignments.Cevap
  2. B
    The custom record page visibility is suppressed because Field-Level Security for the record type fields is restricted on the user profile.
  3. C
    The custom record type 'International' has not been assigned to the 'Logistics Auditor' profile under Object Settings.
  4. D
    An App Default activation automatically revokes all existing Org Default settings but cannot override custom page layouts.

Cevap

App, Record Type, and Profile activation assignments take precedence over App Default activation assignments.
Salesforce evaluates Lightning Record Page assignments using a strict precedence order. The most specific assignment—combination of Lightning App, Record Type, and User Profile—always overrides broader App Default or Org Default assignments. Because the existing 'Standard Shipment View' page had an explicit App + Record Type + Profile assignment, it takes priority over the newly assigned App Default page.

Adım Adım Çözüm

1
Evaluate the Lightning Record Page activation precedence hierarchy.
Salesforce evaluates page assignments in order of specificity: (1) App, Record Type, and Profile, (2) App Default, and (3) Org Default.
More specific combinations always override broader default settings.
2
Compare the existing activation settings for the 'Standard Shipment View' against the new activation settings for 'Compliance Shipment View'.
The existing 'Standard Shipment View' is configured at the most specific level (App, Record Type, and Profile), while the new 'Compliance Shipment View' was activated only as an App Default.
The more specific App + Record Type + Profile rule remains active and overrides the broader App Default rule.
3
Determine the required administrative action to display the new page.
The administrator must reassign the App, Record Type, and Profile combination to point to 'Compliance Shipment View' or remove the explicit profile-level assignment from 'Standard Shipment View'.
Updating or removing the granular assignment resolves the conflict in favor of the desired page.

Anahtar Kavram

Lightning Record Page Activation Precedence Hierarchy
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Konular

Lightning App Builder Pages (App, Home, Record Pages)

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