An administrator needs to deploy a custom Account Lightning Record Page so that it is displayed exclusively to Support Agent profile users working on Enterprise record type accounts within the Service Console application. Other departments using the Enterprise record type in different applications must retain their existing page assignments. Which page activation option should the administrator configure in Lightning App Builder to achieve this?
- Assign the page as App, Record Type, and Profile, selecting the Service Console application, the Enterprise record type, and the Support Agent profile.Cevap
- BAssign the page as Org Default to ensure it overrides all existing record page assignments across the organization.
- CAssign the page as App Default for the Service Console application without selecting specific record types or profiles.
- DConfigure Dynamic Forms visibility rules on the Org Default page to hide sections based on profile and record type rather than activating a new page.
Cevap
The correct option is to assign the page at the App, Record Type, and Profile level, selecting the Service Console application, the Enterprise record type, and the Support Agent profile.
Assigning the Lightning Record Page at the granular App, Record Type, and Profile level allows administrators to override Org and App defaults for a specific subset of users in a particular application context without disturbing existing layout assignments for other apps or profiles.
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Lightning Record Page Activation Levels and Assignment Precedence