A Salesforce administrator at Cloud Scale Logistics is setting up activity tracking for account management teams. The teams host joint quarterly business reviews involving multiple client stakeholders from different divisions, and multiple internal representatives are assigned action items following each meeting.
When configuring Tasks, Events, and Shared Activities, which two considerations and system behaviors must the administrator keep in mind? (Choose 2)
- Enabling Shared Activities allows users to relate a single Task or Event to up to 50 Contacts via the Name field, while still relating it to a single primary record via the Related To field.Cevap
- BEnabling Shared Activities allows users to relate a single Task directly to up to 50 distinct Account records simultaneously using the Related To field.
- Assigning a single Task to multiple users creates individual, independent copies of the Task for each assigned user rather than a single shared record.Cevap
- DAssigning a Task to multiple users creates a single master Task record that automatically updates and closes for all assigned users as soon as one user completes it.
Cevap
The administrator must remember that Shared Activities permits relating up to 50 Contacts to a single Task or Event while maintaining a single parent Account link, and that assigning a Task to multiple users generates individual, independent task copies for each user.
Enabling Shared Activities allows users to relate up to 50 Contacts (or Leads) to a single Task or Event via the Name field, while keeping a single parent record link in the Related To field. Additionally, assigning a task to multiple users creates separate, independent copies of the task for each user.
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Anahtar Kavram
Shared Activities limits (up to 50 Contacts via WhoId) and independent Task creation behavior for multi-user assignments
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