Examkin

Question

Difficulty: MediumChange Management Processes

A network security administrator is planning a major upgrade to an organization's centralized intrusion prevention system (IPS) appliance. The administrator has documented the purpose of the change, completed a risk analysis, outlined the step-by-step implementation procedure, and developed a verified rollback plan. Which of the following should the administrator prepare NEXT before submitting the request to the Change Advisory Board (CAB) for authorization?

  1. Draft an end-user and stakeholder notification plan detailing expected maintenance windows and service impacts.Answer
  2. B
    Perform post-implementation testing on the production IPS appliance to verify active traffic filtering.
  3. C
    Bypass formal approval and apply the firmware update during off-peak hours to prevent operational delay.
  4. D
    Execute the rollback plan in the production environment to validate recovery procedures.

Answer

Drafting an end-user and stakeholder notification plan detailing expected maintenance windows and service impacts.
Establishing a stakeholder notification plan is a mandatory element of a standard change request. Before the Change Advisory Board (CAB) grants approval, administrators must specify how end users and business units will be notified about scheduled downtime or performance impacts.

Step-by-Step Solution

1
Identify completed components of the change management request workflow.
Purpose, risk analysis, implementation plan, and rollback plan have already been established.
Tracking workflow progress identifies missing pre-approval requirements.
2
Determine the remaining required documentation for CAB submission.
End-user and business stakeholder notification scheduling must be established.
CAB members evaluate not only technical safety but also business disruption and communication readiness before granting approval.

Key Concept

Standard Change Request Components & Workflow Sequence
Rate this question

Topics

Change Management Processes

More questions from this topic