A database administrator is preparing to deploy a major version upgrade and schema modification to an organization's central transactional database system. To align with formal CompTIA change management processes, in which chronological order should the administrator execute the following steps?
- 1Document the purpose, business rationale, and technical scope of the proposed database change.
- 2Perform a risk assessment and construct a detailed backout plan for database restoration.
- 3Submit the change request to the Change Advisory Board (CAB) for formal evaluation and authorization.
- 4Broadcast maintenance window notifications to impacted business stakeholders and end users.
- 5Execute the database upgrade within the maintenance window and complete post-implementation testing.
Answer
The correct chronological sequence for standard change management processes is: 1) Document the purpose, business rationale, and technical scope; 2) Perform a risk assessment and construct a detailed backout plan; 3) Submit the change request to the Change Advisory Board (CAB) for formal evaluation and authorization; 4) Broadcast maintenance window notifications to impacted business stakeholders and end users; 5) Execute the database upgrade within the maintenance window and complete post-implementation testing.
The standard CompTIA change management workflow begins by defining the purpose and scope of the change. Next, potential risks are evaluated and a detailed backout plan is drafted. The completed proposal is then submitted to the Change Advisory Board (CAB) for formal review and authorization. Once CAB approval is obtained, maintenance window notifications are issued to end users and business leaders. Finally, the technician executes the upgrade during the maintenance window and performs post-implementation testing to confirm success.
Step-by-Step Solution
Key Concept
Change Management Lifecycle Phases