A cybersecurity technician at a automated logistics fulfillment hub is responding to a suspected malware infection on a inventory management workstation. Place the following remediation steps in the exact order required by the standard CompTIA malware removal procedure.
- 1Disconnect the affected workstation from the local network and disable wireless adapters.
- 2Disable System Restore in Windows protection settings.
- 3Update anti-malware signatures and perform a complete system scan in Safe Mode.
- 4Turn System Restore back on and generate a new restore point.
- 5Conduct security awareness training with the workstation user.
Answer
The correct sequence for malware remediation is: 1. Disconnect the affected workstation (Quarantine system), 2. Disable System Restore, 3. Update anti-malware signatures and scan (Remediate system), 4. Turn System Restore back on and generate a new restore point, 5. Conduct security awareness training with the workstation user.
The correct sequence follows the standard 7-step CompTIA malware remediation process: Quarantine the infected system, Disable System Restore, Remediate the system (update signatures and perform scans), Enable System Restore and create a restore point, and finally Educate the end user.
Step-by-Step Solution
Key Concept
CompTIA 7-Step Malware Remediation Best Practices