All practice questions

Match each laptop display assembly component to its corresponding technical function or architectural role within the display housing.

A field technician is servicing a portable laptop with an OLED screen. The client wants to connect an external monitor using a USB Type-C port, but no display signal is detected. Additionally, the client requests a memory upgrade for the laptop's internal system RAM. Which of the following actions or assessments should the technician perform? (Select TWO.)

A technician is troubleshooting a modern laptop equipped with an Organic Light-Emitting Diode (OLED) display. The user reports that the screen remains completely dark upon booting, though the system powers on normally and displays a desktop environment when connected to an external monitor via HDMI. A junior technician recommends replacing the display inverter board as the immediate repair step. Which of the following statements best evaluates the junior technician's recommendation and identifies the correct hardware characteristic?

An IT support technician is tasked with performing an in-place upgrade of a workstation from Windows 10 Pro to Windows 11 Pro. During the pre-upgrade assessment, the technician notes that the target system's storage drive uses the Master Boot Record (MBR) partition scheme and the system boots using Legacy BIOS mode. Which of the following actions must the technician complete first to meet Windows 11 installation prerequisites?

Match each Windows command-line networking tool to its primary configuration or diagnostic function.

A network technician makes a critical change to a domain Group Policy Object (GPO) to update user password parameters. The technician needs to apply these new policy settings immediately to a user's Windows workstation without restarting the computer or requiring the user to log off. Which command-line tool and switch should the technician run from an elevated command prompt?

A desktop support technician needs to complete two administrative configuration tasks on a user's Windows workstation:
1. View and remove saved domain and website authentication secrets stored in local vaults.
2. Configure Offline Files settings, set sync schedules, and resolve file conflicts for cached corporate network shares.

Which of the following Control Panel applets should the technician access to perform these tasks? (Select TWO.)

A helpdesk technician needs to forcefully end a frozen process named `app_service.exe` using the Windows Command Prompt. Which TWO of the following parameters must be included with the `taskkill` command to terminate this process by its executable name? (Select TWO.)

A small business owner asks an IT technician to set up a newly purchased laptop running Windows 11 Home for a teleworker. The owner requires that the teleworker be able to accept incoming Remote Desktop connections from the central office and use Encrypting File System (EFS) to secure sensitive client files locally. Which of the following should the technician explain regarding these feature requirements?

During a routine audit of a media editing workstation, the local RAID management utility reports that a four-disk hardware RAID 10 array is operating in a degraded state due to a single hard drive failure. The remaining three drives continue to function correctly and data remains accessible. Which action should be taken to restore array redundancy with minimal operational disruption and zero data loss?

A desktop technician receives a helpdesk ticket stating that a Windows workstation is not reflecting newly assigned domain Group Policy Objects (GPOs). The technician needs to manually enforce policy updates using the command line, verify applied GPOs in the terminal, and output a detailed HTML report for compliance audit. In what order should the technician execute the steps below to complete this administrative workflow?

A desktop technician is deploying new Windows 11 Workstations into a small corporate branch office. Users report that while they can browse external websites and ping internal network devices by IP address, their computers cannot discover local peer shares or printers on the local subnet. Upon inspection, the technician verifies that all clients have valid static IPv4 addresses, correct subnet masks, and functioning DNS servers. The local Windows Defender Firewall inbound rules for Network Discovery are blocked due to the active network connection classification. Which of the following configuration changes should the technician make on the Windows 11 clients to enable Network Discovery and local resource sharing without disabling the firewall?

A technician is troubleshooting a desktop computer in an enterprise office that lost network connectivity following a switch maintenance window. Running `ipconfig` displays an IP address of $169.254.4.15$ and a subnet mask of $255.255.0.0$. Additionally, the technician observes that the link light on the workstation's network interface card (NIC) is unlit. Which of the following actions should the technician perform to address these issues? (Select TWO.)

A systems administrator is troubleshooting a mission-critical workstation running a 64-bit edition of Windows 10 Pro. The operating system exhibits severe system file corruption, but proprietary accounting software installed on the system uses non-transferable local licenses that cannot be reinstalled or backed up. The administrator must restore operating system file integrity while keeping all installed applications, user configurations, and personal data fully intact. Which of the following installation methods should the administrator perform?

An IT administrator is provisioning devices for different departmental roles in an organization. Match each specific set of feature requirements or hardware capabilities to the minimum Windows 11 edition required to support it.

A tier-2 systems administrator is configuring Windows administrative utilities on Windows 11 Enterprise workstations to meet specific operational security and management requirements. Match each administrative tool on the left with the management task on the right for which it is primary and best suited.

A system administrator is manually configuring static IPv4 address properties on a Windows 11 workstation. The workstation is assigned the IP address 172.16.45.50 on a /24 network subnet (172.16.45.0/24). The local router interface is located at 172.16.45.1. Which TWO of the following configuration settings must be configured to enable the workstation to communicate with external internet services and properly identify its local subnet boundaries?

A system administrator notices that a shared departmental color laser printer produces clean, fully fused output when printing on standard 20 lb bond paper. However, when users send print jobs using 80 lb heavy cardstock from Tray 2, the toner easily wipes off the paper surface despite the fuser assembly being recently replaced. Which of the following is the most appropriate initial action to resolve this issue?

A systems administrator is developing a standardized automated script to deploy a legacy line-of-business application across a enterprise network of 64-bit Windows workstations. Place the following installation and configuration steps in the correct chronological order from first to last.

A technician is dispatched to upgrade the RAM on a company executive's laptop prior to a business trip. Upon opening the laptop's service panel, the technician finds that the 16 GB DDR4 memory module provided by the procurement department is physically too long to fit into the memory expansion slot on the motherboard. Which form factor of memory module should the technician request to resolve this installation issue?