Question

Difficulty: EasyInferential Comprehension and Deduction

Read the passage below carefully:

For years, the municipal transport authority in Kumasi relied exclusively on traditional paper ticketing for its extensive network of city minibuses. However, following the introduction of a contactless electronic payment card, commuter transit times at main terminals dropped significantly during peak hours. Bus conductors, who previously spent considerable time making change for physical currency and issuing paper stubs, were reassigned to manage passenger queuing and terminal safety. Although some elderly commuters initially expressed hesitation about operating the digital kiosks to top up their transit cards, market vendors near the bus terminals quickly established informal top-up assistance points, charging a nominal fee to guide inexperienced users through the touchscreen interface. Within six months of the system's launch, revenue collection records showed a marked reduction in daily accounting discrepancies previously attributed to cash handling errors.

Based on the passage above, what can be inferred about the operational impact of introducing the contactless payment card?

  1. It allowed the transport authority to redeploy existing personnel to focus on passenger order and safety.Answer
  2. B
    It completely eliminated all financial difficulties for elderly commuters in the city.
  3. C
    Market vendors were officially hired by the transport authority to manage the digital kiosks.
  4. D
    Bus conductors lost their jobs immediately following the launch of the digital card system.

Answer

The correct option is that the system allowed the transport authority to redeploy existing personnel to focus on passenger order and safety.
The passage highlights that conductors who were formerly occupied with issuing paper stubs and managing physical money were reassigned to passenger queuing and terminal safety. This directly supports the deduction that staff were redeployed to enhance terminal order and passenger safety.

Step-by-Step Solution

1
Analyze the passage for statements regarding staff roles and operations.
Identified that conductors previously handled manual paper tickets and cash change.
Understanding baseline operations helps evaluate changes brought by the new system.
2
Identify implicit and explicit evidence showing how conductors' duties changed.
The text states conductors were 'reassigned to manage passenger queuing and terminal safety.'
Reassigning duties directly supports the deduction that personnel were redeployed to manage order and safety.

Key Concept

Inferential Comprehension and Deduction
Estimated Time:50s
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