All practice questions
1784 questions
BrightHorizon Media utilizes a custom object named Security_Incident__c to log internal IT security events. The Organization-Wide Default (OWD) for Security_Incident__c is set to Private. Management requires that upper-level managers in the role hierarchy should NOT automatically inherit access to security incident records owned by their subordinates. However, the Compliance Director role must be granted Read access to any Security_Incident__c record where the Severity field is set to 'Critical'. Which configuration should a System Administrator implement to satisfy these access requirements?
A Salesforce administrator needs to configure a custom case lifecycle for a newly established tier of technical support. The team requires a specific sequence of Case Status picklist values that differs from the default support process. Which feature must the administrator create first so that these custom status values can be assigned to a new Case Record Type?
A Salesforce administrator at a commercial solar equipment manufacturer is updating the Lead conversion workflow for sales operations. The team needs to ensure lead data transfers accurately to new records while maintaining proper record creation controls. Which two statements accurately describe administrative configurations or standard platform behaviors during Lead conversion?
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A Salesforce Administrator at Veritas Cyber Solutions is configuring a custom price book named 'Federal Enterprise' for a newly launched endpoint protection service. When attempting to add the new product to the 'Federal Enterprise' custom price book, the administrator finds that the custom price book cannot be selected. What is the mandatory prerequisite that must be completed before a product can be added to any custom price book?
A Salesforce administrator is configuring Lightning App Builder activations and component visibility for a custom object named Asset_Service__c. The business requires that specific user profiles see a tailored Lightning Record Page when accessing records in the Service Console app. Additionally, an executive summary component on the page must only display when the service status field is marked as 'Completed'. Which two administrative actions should the administrator take to meet these requirements? (Select 2 choices)
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An administrator at a healthcare non-profit needs to track patient satisfaction surveys using a new custom object named Patient_Feedback__c. The business team requires that aggregate score totals from all feedback records display directly on the parent Account record using a declarative roll-up summary field. Additionally, if an Account is deleted, all associated Patient_Feedback__c records must automatically be removed. Which relationship configuration on the custom object satisfies these requirements?
A System Administrator at Cloud Kicks needs to set up a new sales pipeline for a specialized business division. Arrange the administrative steps in the correct chronological order required to successfully deploy this pipeline and make it available to sales representatives.
Drag items to arrange them in the correct order
To streamline record creation, an organization requires a mechanism on the Account record page that allows users to create a related Opportunity record while automatically setting the Stage field to 'Prospecting' and linking it to the source Account. Which tool should be configured on the Account object?
Match each Salesforce Opportunity Team configuration or sharing scenario on the left with its corresponding access behavior and system capability on the right.
Click a left item, then click its matching right item
Items
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An administrator at a healthcare organization needs to design a data model connecting Patient (`Patient__c`) records with Medical Specialist (`Specialist__c`) records. A patient can consult with multiple specialists, and a specialist can treat multiple patients. The business requires that deleting a Patient or Specialist record automatically removes the related consultation record, and that aggregate metrics from consultation records are calculated directly on the Specialist record. Which TWO configuration steps should the administrator implement to fulfill these requirements? (Choose 2 answers)
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A system administrator at a software enterprise needs to temporarily block system access for a technical lead who is taking a four-month leave of absence. The user is currently assigned as the default case owner in active automated assignment rules and owns pending scheduled workflows. The company security policy mandates an immediate block of login capabilities without disrupting background operations or reassigning rule dependencies. Which administrative action should the administrator perform to satisfy these requirements?
Universal Containers uses a custom object to track executive compliance reviews. To streamline the user experience, a conditional visibility filter was configured on a Dynamic Forms field section containing executive compensation details so that the section is hidden when a review status is set to 'Draft'. Despite this filter working as intended on the record page, compliance assistants report that they can still view the compensation values when running custom reports on these records. Which explanation accounts for why these users can see the field data in reports?
BrightSky Utilities needs to set up tailored case management workflows for Billing Inquiries, Technical Escalations, and Field Service Requests. Match each Salesforce administrative component on the left to its corresponding configuration role on the right.
Click a left item, then click its matching right item
Items
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When an opportunity owner adds a team member to an Opportunity Team in Salesforce, which access levels can be directly assigned to that team member for the opportunity record?
An organization is deploying distinct business processes for service agreement management on the Contract object across different regional groups. All users belong to a single shared user profile. The administrator has created two Record Types: 'NA Service Contract' and 'EMEA Service Contract'. Which two actions must the administrator perform to ensure users see only the relevant picklist options for Contract Status and the correct field layout when working with records? (Choose 2 answers.)
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A Salesforce Administrator at a media publishing company needs to calculate and display the total number of physical copies printed across all production batches on the parent custom object record, Book_Title__c. The production batches are stored in a child custom object named Print_Run__c, which currently links to Book_Title__c using a Lookup relationship. Which two configuration steps must the administrator perform to achieve this requirement declaratively using a Roll-Up Summary field?
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Solaris Energy tracks vendor performance using a custom object named Vendor_Evaluation__c. The Organization-Wide Default (OWD) for Vendor_Evaluation__c is set to Private. The VP of Procurement requires that all evaluations owned by members of the Procurement Team role be shared with Read access to users in the Compliance Audit role, which sits in a separate hierarchy branch. Additionally, Procurement Officers must automatically receive Read access to evaluations where the evaluation's Region field matches their designated geographical territory, regardless of record ownership. Which TWO administrative actions should be configured to fulfill these requirements? (Select 2)
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An administrator is setting up a dedicated internal IT help desk team alongside the existing customer support department. The IT team requires a tailored case lifecycle with specific status values such as 'Triage' and 'Pending Vendor'. Which two configuration steps must the administrator complete to implement this requirement? (Select 2 answers)
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A Salesforce Administrator at Crestline Industrial Equipment is setting up a newly created product, 'Titan Heavy Drill', to be sold to enterprise clients using a custom price book named 'Enterprise Machinery Pricing'. Which TWO configuration steps must the administrator perform before sales representatives can select and add the 'Titan Heavy Drill' to an Opportunity using the 'Enterprise Machinery Pricing' custom price book? (Select 2 options)
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Match each Salesforce Opportunity Team or Account Team sharing scenario on the left with its correct record access behavior or system capability on the right.
Click a left item, then click its matching right item
Items
Matches