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Difficulty: MediumBarriers to Effective Communication

During a district review meeting on drought relief distribution, a senior administrative officer issued an official directive containing dense legal jargon and complex technical terms without simplified operational guidelines. Consequently, ground-level field officers misinterpreting the criteria applied incorrect procedures during relief distribution. Which type of communication barrier is primarily responsible for the failure in this scenario?

  1. Semantic barrierAnswer
  2. B
    Psychological barrier
  3. C
    Paralinguistic barrier
  4. D
    Aggressive behavioral barrier

Answer

Semantic barrier is the primary cause of communication breakdown because the use of dense legal jargon and technical terminology led to misinterpretation of meaning.
The correct option is semantic barrier because semantic barriers arise from differences in language, technical terminology, specialized jargon, and complex coding of messages that prevent the receiver from decoding the intended meaning.

Step-by-Step Solution

1
Analyze the context and origin of the communication failure in the scenario.
The breakdown occurred because field officers could not accurately interpret dense legal jargon and technical terms in the directive.
Identifying the root cause requires isolating whether the impediment was language/symbols (semantic), emotional (psychological), vocal/gesture-based (non-verbal), or environmental.
2
Classify the identified cause under communication barrier taxonomy.
Language complexity, technical jargon, and specialized vocabulary belong to semantic barriers.
Semantics deals with the meaning of words and symbols used in communication.

Key Concept

Semantic Barriers in Administrative Communication
Estimated Time:1m 15s
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Topics

Barriers to Effective Communication

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