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Difficulty: MediumCourse of Action

Scenario: A recent cybersecurity audit revealed that the state's centralized digital public grievance redressal portal has suffered a significant data breach, exposing the contact details of thousands of citizens.

Proposed Course of Action: The government should immediately and permanently shut down the digital grievance portal and mandate that all future citizen complaints be submitted exclusively through physical mail.

Statement: The proposed course of action is a logically sound and practical administrative measure to resolve the situation.

Answer: Answer

Answer

The statement is False.
The statement is false because the proposed course of action is an extreme and disproportionate administrative response. While a data breach is a serious issue, completely abandoning a digital public service and reverting to physical mail creates massive inefficiency and drastically reduces citizen accessibility. A sound administrative course of action would involve temporarily taking the portal offline for security patching, investigating the breach, and enhancing cybersecurity measures, rather than permanently shutting down a modern system.

Step-by-Step Solution

1
Analyze the core problem presented in the scenario.
The core problem is a cybersecurity data breach on a digital public grievance portal that exposed citizen data.
Understanding the precise nature of the administrative crisis is required to evaluate the appropriateness of potential solutions.
2
Evaluate the proposed course of action for feasibility, proportionality, and secondary consequences.
Permanently shutting down the portal and reverting to physical mail is an extreme, disproportionate response. It creates a new, severe problem by drastically reducing public accessibility and increasing administrative processing times.
A valid administrative course of action must address the root cause without creating significantly larger negative impacts or disproportionately disrupting essential public services.
3
Determine the logical validity of the proposed action.
The action represents an extreme avoidance strategy rather than a constructive remedy (such as temporarily suspending the portal for security patching). Therefore, it does not logically follow as a sound course of action.
Identifying extreme or disproportionate measures confirms that the action is not a logically sound administrative decision.

Key Concept

Evaluating proportionality and feasibility in administrative problem-solving
Estimated Time:1m 0s
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Course of Action

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