A user reports that a business accounting application periodically crashes while generating monthly reports. A technician needs to review historic crash log details and monitor real-time memory and processor utilization to isolate the issue. Which TWO of the following administrative tools should the technician use to accomplish these tasks?
- Event Viewer to inspect the Windows Application log for faulting module names and error codesCevap
- Resource Monitor to track live CPU, memory, disk, and network usage per processCevap
- CDevice Manager to scan for hardware changes and roll back display adapters
- DCredential Manager to verify domain user authentication tokens
Cevap
The technician should use Event Viewer to inspect the Application log for crash event details and Resource Monitor to observe real-time CPU and memory metrics.
Event Viewer records persistent application crash logs under the Windows Application log, providing essential error details like faulting module names. Resource Monitor provides detailed real-time breakdown of system resources (CPU, Memory, Disk, Network) on a per-process level to monitor performance bottlenecks.
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Anahtar Kavram
Selecting appropriate Windows management tools (Event Viewer and Resource Monitor) to diagnose application crashes and system performance issues.
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