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Zorluk: OrtaTroubleshooting Windows Performance and Application Crashes

A system administrator is troubleshooting a Windows 11 workstation that experiences severe performance degradation and frequent crashes of a CAD rendering tool during complex rendering tasks. Task Manager shows RAM usage at 96% with heavy disk paging, and Event Viewer shows periodic application failure logs. Which TWO of the following diagnostic actions should the technician perform to isolate the cause of the crashes and performance issues?

  1. Analyze the process in Resource Monitor using Wait Chain Analysis to determine if threads are waiting on locked resources or deadlocks.Cevap
  2. Inspect the Windows Event Viewer Application log for Event ID 1000 entries to identify the faulting module name and exception code.Cevap
  3. C
    Run the command sfc /r from an elevated command prompt to scan system files and repair bad disk sectors simultaneously.
  4. D
    Rebuild the search index using Indexing Options in Control Panel to reduce background CPU and RAM commit charge.

Cevap

The technician should analyze process threads using Wait Chain Analysis in Resource Monitor and review Event ID 1000 details in the Event Viewer Application log.
Analyzing process threads using Resource Monitor's Wait Chain Analysis determines if the application is waiting on hung dependencies. Checking Event ID 1000 in Event Viewer provides specific details about the faulting module causing the crash.

Adım Adım Çözüm

1
Examine process thread dependencies
Resource Monitor identifies threads waiting on locked resources or child processes.
Wait Chain Analysis helps isolate whether the CAD tool is deadlocked or waiting for system resources.
2
Review crash telemetry details
Event Viewer provides the exact faulting module name and exception code for the application crash.
Event ID 1000 logs contain detailed technical telemetry needed to pinpoint buggy DLLs or application binaries.

Anahtar Kavram

Windows Application Crash and Performance Isolation Tools
Tahmini Süre:1m 30s
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