A video editor running Windows 11 reports that a video processing application consistently freezes and crashes during 4K export rendering. During heavy rendering, Task Manager shows RAM utilization exceeding 98% with sustained high hard faults per second on the system partition, and Event Viewer Application logs record Event ID 1000 pointing to a graphics driver module failure. Which TWO of the following initial actions should the technician perform to address the application crash and system degradation?
- Perform a clean installation of the latest WHQL-certified display adapter drivers to resolve the faulting graphics module.Cevap
- Reconfigure the system virtual memory settings to expand the pagefile size onto a secondary high-speed storage drive.Cevap
- CRun the command chkdsk /f from an elevated command prompt to repair corrupted application binary files in System32.
- DUse the Indexing Options utility in Control Panel to rebuild the search catalog for the project directory.
Cevap
The technician should perform a clean installation of the latest display adapter drivers and expand/relocate the system virtual memory pagefile to a secondary high-speed drive.
The combination of Event ID 1000 pointing to a graphics module and physical memory starvation requires two targeted interventions: performing a clean installation of display drivers to fix the module crash, and expanding the virtual memory pagefile (or moving it to a secondary fast drive) to stop severe disk thrashing caused by memory page faults.
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Troubleshooting Windows Application Crashes and Memory Bottlenecks