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Zorluk: KolayTroubleshooting Windows Performance and Application Crashes

A user reports that a specialized productivity application closes unexpectedly every time a specific file is opened. A technician needs to inspect system logs to find the error code and faulting module details associated with these crashes. Which Windows Administrative tool should the technician open?

  1. Event ViewerCevap
  2. B
    Device Manager
  3. C
    Disk Management
  4. D
    System Configuration

Cevap

Event Viewer
Event Viewer maintains system logs for Windows, including Application logs where crash details, faulting module paths, and event IDs are logged whenever a program terminates unexpectedly.

Adım Adım Çözüm

1
Identify the diagnostic requirement.
The technician needs to review historical application crash logs and faulting module details.
Application crashes generate log entries detailing error codes and faulting modules.
2
Select the correct administrative log viewing utility.
Event Viewer displays the Windows Application log containing crash entries.
Event Viewer is the standard Windows tool for inspecting logs generated by operating system services and third-party applications.

Anahtar Kavram

Using Event Viewer to inspect application crash logs and fault details
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