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3551 soru

Soru 2801Soru

An IT support technician at a regional veterinary hospital is responding to a Windows 11 workstation that is showing rogue pop-up security alerts and browser redirects. Place the following remediation actions in the correct chronological order according to CompTIA's standard 7-step malware removal procedure.

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Cevap

The correct order follows the standard CompTIA malware removal steps: 1. Disconnect the workstation from wired/wireless networks (Isolate system), 2. Disable System Restore, 3. Update anti-malware signatures and perform a full scan (Remediate system), 4. Re-enable System Restore and create a clean restore point, 5. Educate the clinic staff member (Educate end user).
CompTIA defines a strict sequence for malware remediation: 1. Identify symptoms, 2. Isolate the infected system, 3. Disable System Restore, 4. Remediate infected systems (update definitions, scan, and remove), 5. Schedule scans and updates, 6. Enable System Restore and create a restore point, 7. Educate the end user. Disconnecting network interfaces immediately isolates the system. Disabling System Restore purges infected backup files. Remediation updates software and removes malware. Once clean, System Restore is turned back on to create a baseline. User education finishes the process.

Adım Adım Çözüm

1
Isolate the infected system
Network connectivity is severed.
Disconnecting network cables and Wi-Fi prevents malware from propagating to other hosts on the hospital network.
2
Disable System Restore
Existing restore points containing malicious files are deleted.
Disabling System Restore prevents infected code from being archived or inadvertently restored.
3
Remediate the infected system
Malware is identified and deleted using updated anti-malware tools.
Updating definitions ensures detection of current threats, followed by scanning to clean the machine.
4
Enable System Restore and create a restore point
A clean recovery baseline is created.
System restore points should only be re-enabled after verifying that all malware has been completely removed.
5
Educate the end user
User learns best practices to prevent reinfection.
End-user training completes the remediation cycle by addressing human factors in security.

Anahtar Kavram

CompTIA 7-Step Malware Removal Process
Soru 2802Soru

An IT support specialist at an architectural design firm is servicing a Windows 11 workstation. The computer was immediately disconnected from the local network after displaying unauthorized browser redirects and fake ransomware pop-ups. The specialist has just disabled System Restore on the machine to prevent infected state backups. According to standard CompTIA malware removal procedures, which action should the specialist take NEXT?

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Cevap: Update anti-malware definitions and execute a comprehensive system scan to quarantine malicious files.

Cevap

Update anti-malware definitions and execute a comprehensive system scan to quarantine malicious files.
The CompTIA 7-step malware removal workflow follows a mandatory order: 1. Identify malware symptoms, 2. Isolate infected systems, 3. Disable System Restore, 4. Remediate infected systems (update anti-malware signatures, scan, and use removal techniques), 5. Schedule scans and run updates, 6. Enable System Restore and create a restore point, and 7. Educate the end user. Since the technician has already isolated the system and disabled System Restore, the immediate next action is Step 4: updating definitions and performing remediation scans.

Adım Adım Çözüm

1
Identify the current step in the CompTIA 7-step malware removal process.
The scenario describes identifying symptoms (Step 1), network isolation (Step 2), and disabling System Restore (Step 3).
Determining the completed steps establishes the required sequential progression.
2
Select the immediate next step in the procedure.
Step 4 is 'Remediate infected systems', which includes updating signature files and scanning/quarantining malware.
Active malware must be removed before scheduling future prevention tasks or re-enabling recovery tools.

Anahtar Kavram

CompTIA 7-Step Malware Removal Process (Step 4: Remediate Infected Systems)
Tahmini Süre:1m 30s
Soru 2803Soru

An IT support technician at a commercial bakery distribution facility has completed remediating a malware infection on an inventory control workstation. The technician previously isolated the system, disabled System Restore, removed the infected files, updated anti-malware definitions, and configured scheduled recurring scans. According to CompTIA standard malware removal procedures, which of the following actions should the technician take NEXT?

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Cevap: Enable System Restore and create a new system restore point.

Cevap

Enable System Restore and create a new system restore point.
According to the official CompTIA 7-step malware removal methodology (1. Identify symptoms, 2. Isolate system, 3. Disable System Restore, 4. Remediate infected systems, 5. Schedule scans and updates, 6. Enable System Restore and create a restore point, 7. Educate end user), once the technician has remediated the malware and configured recurring scans (Steps 4 and 5), the immediate NEXT step is to re-enable System Restore and generate a fresh, clean restore point (Step 6).

Adım Adım Çözüm

1
Review the CompTIA 7-step malware removal process steps completed so far.
Completed steps: Step 1 (Identify), Step 2 (Isolate), Step 3 (Disable System Restore), Step 4 (Remediate: update anti-malware and scan/remove), and Step 5 (Schedule scans and updates).
The technician has completed all steps through Step 5 of the standard remediation workflow.
2
Identify the next sequential step in the process.
Step 6 requires re-enabling System Restore and creating a new restore point.
Creating a clean restore point ensures the operating system has a valid recovery point free from malware infections.
3
Differentiate Step 6 from Step 7.
End-user education (Step 7) must strictly follow system recovery normalization (Step 6).
System configuration and protection baselines must be fully restored before final sign-off and user training.

Anahtar Kavram

CompTIA 7-Step Malware Removal Procedure (Step 6: Enable System Restore)
Tahmini Süre:1m 0s
Soru 2804Soru

A cybersecurity technician is responding to a malware infection on a computer at a municipal water utility facility. Arrange the following remediation actions in the correct order according to CompTIA's standard 7-step malware removal procedure, from first action to last action.

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Cevap

The correct sequential order follows the CompTIA 7-step malware removal framework: (1) Disconnect network cabling and wireless connections to isolate the system, (2) Disable Windows System Restore, (3) Update anti-malware signatures and perform full system remediation scans, (4) Re-enable System Restore and create a clean restore point, and (5) Educate the end user on security awareness.
The correct order adheres strictly to CompTIA's 7-step remediation framework: Isolate system (Step 2) -> Disable System Restore (Step 3) -> Remediate system via signature updates and scans (Step 4) -> Re-enable System Restore and create a clean restore point (Step 6) -> Educate end user (Step 7).

Adım Adım Çözüm

1
Isolate the infected system
Network cables are unplugged and Wi-Fi interfaces are disabled.
Prevents lateral movement of malware across the organization's network.
2
Disable System Restore in Windows
System Restore is turned off and past restore points containing malicious code are purged.
Ensures that malware cannot persist within Windows system backups.
3
Remediate infected system
Anti-malware software definitions are updated to the latest release and a full system scan removes infected files.
Clears active malicious processes and files from the operating system.
4
Enable System Restore and create a new restore point
System Restore service is re-enabled and a fresh baseline snapshot is captured.
Establishes a clean, known-good recovery point for future use.
5
Educate the end user
The user receives guidance on avoiding phishing emails, rogue software, and risky downloads.
Addresses the human factor to prevent future security incidents.

Anahtar Kavram

CompTIA 7-Step Malware Removal Procedure
Soru 2805Soru

A technician is troubleshooting a Windows 10 workstation that displays a Blue Screen of Death (BSOD) with the stop code INACCESSIBLE_BOOT_DEVICE immediately after the system logo appears during startup. The workstation was recently updated with a new storage controller driver and a firmware update. Which TWO of the following troubleshooting actions should the technician take to resolve this boot issue?

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Cevap: Boot into Safe Mode and roll back the storage controller driver.; Access UEFI/BIOS settings and verify that the SATA configuration mode matches the installed OS configuration (such as AHCI vs. RAID).

Cevap

The correct troubleshooting steps are to boot into Safe Mode to roll back the storage controller driver, and to check UEFI/BIOS settings to verify that the SATA configuration mode matches the installed operating system settings.
The INACCESSIBLE_BOOT_DEVICE stop code indicates that the Windows kernel lost communication with the boot device during startup. Rolling back a recently updated storage driver in Safe Mode removes corrupt or incompatible driver software. Additionally, verifying that the BIOS/UEFI SATA controller mode matches the OS setup ensures the correct storage stack initialization sequence is used.

Adım Adım Çözüm

1
Analyze the stop code INACCESSIBLE_BOOT_DEVICE and the context of recent updates.
Recognize that the Windows kernel lost access to the system partition during early boot due to driver incompatibility or mismatched storage controller settings.
This error specifically occurs when the OS kernel cannot read the storage volume containing boot files.
2
Revert recent driver changes via Safe Mode.
Booting into Safe Mode loads generic default drivers, allowing the user to roll back the updated storage controller driver.
Safe Mode bypasses non-essential third-party drivers that cause startup crashes.
3
Verify firmware storage settings in UEFI/BIOS.
Ensure SATA mode (AHCI, NVMe, or RAID) was not reset during the firmware update.
Operating systems installed under AHCI mode will crash with INACCESSIBLE_BOOT_DEVICE if the firmware reverts to RAID mode.

Anahtar Kavram

Resolving INACCESSIBLE_BOOT_DEVICE Stop Codes caused by driver corruption or SATA/NVMe controller mode mismatches.
Soru 2806Soru

A desktop computer running Windows 11 fails to boot after a user attaches a new external USB hard drive intended for system backups. Upon powering on the system, a black screen appears with the message 'No bootable device found. Press any key to restart.' The technician disconnects the external drive, and Windows boots normally. Which of the following is the most likely cause of this boot failure?

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Cevap: The boot order in the system's UEFI/BIOS is set to check removable USB storage prior to the internal OS drive.

Cevap

The boot order in the system's UEFI/BIOS is set to check removable USB storage prior to the internal OS drive.
The system attempting to boot from an external USB drive before checking the internal hard drive is a common cause of 'No bootable device found' errors. Because the external drive contains only backup data and no operating system, the firmware cannot find a bootable loader on that drive. Disconnecting the drive allows the firmware to fall back to (or directly target) the internal drive containing Windows, which boots successfully.

Adım Adım Çözüm

1
Analyze the reported boot symptoms and environmental changes.
The boot failure ('No bootable device found') occurs only when an external USB hard drive is connected.
Connecting hardware peripherals right before a boot issue indicates a hardware configuration or boot priority conflict.
2
Evaluate the result of disconnecting the peripheral.
Windows boots normally when the external USB drive is removed.
This confirms that the OS installation, BCD store, and internal drive binaries (winload.efi) are undamaged.
3
Determine the root cause based on motherboard firmware boot rules.
The firmware (UEFI/BIOS) is attempting to boot from the USB device first, which lacks a bootable OS installation.
Adjusting the boot order in UEFI/BIOS to place the internal storage drive first in the priority sequence resolves the issue permanently.

Anahtar Kavram

Improper UEFI/BIOS boot sequence leading to false missing boot device errors when external drives are connected.
Soru 2807Soru

A desktop computer at a financial advisory branch office is experiencing severe system sluggishness, unauthorized browser pop-up windows, and rogue security software alerts. An IT technician confirms that malware is present on the workstation. According to the CompTIA 7-step malware removal procedure, which of the following actions should the technician take PRIOR to executing a full anti-malware system scan? (Select TWO.)

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Cevap: Isolate the infected workstation by disconnecting all wired and wireless network connections.; Disable System Restore in Windows to prevent corrupted restore points from retaining infected files.

Cevap

The technician should isolate the infected workstation by disconnecting network connections and disable System Restore prior to executing the anti-malware scan.
In the standard CompTIA 7-step malware removal process (1. Identify, 2. Isolate, 3. Disable System Restore, 4. Remediate, 5. Schedule scans/updates, 6. Enable System Restore, 7. Educate end user), isolating the infected machine and disabling System Restore are the essential steps performed immediately before remediating the system with anti-malware updates and scans.

Adım Adım Çözüm

1
Identify malware symptoms
Malware presence confirmed based on rogue alerts and pop-ups.
Completes Step 1 of the CompTIA 7-step malware removal model.
2
Isolate the infected system
Network access is cut off (unplug ethernet, turn off Wi-Fi).
Prevents lateral movement of malware across the enterprise network (Step 2).
3
Disable System Restore
Existing Windows restore points are purged.
Prevents malware from hiding within system restore snapshots during remediation (Step 3).
4
Proceed to Remediation
Update anti-malware engine/definitions and run scans.
System is now isolated and prepared for safe scanning and removal (Step 4).

Anahtar Kavram

CompTIA 7-Step Malware Removal Procedure
Soru 2808Soru

A technician is troubleshooting a legacy BIOS-based Windows workstation that fails to boot, displaying the error message 'Operating System not found'. After booting into the Windows Recovery Environment (WinRE) and opening the Command Prompt, in what sequence should the technician execute the Bootrec utility commands to manually repair the boot loader infrastructure?

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Cevap

The correct sequence to repair legacy Windows startup boot loader infrastructure using the Bootrec utility is: 1) bootrec /fixmbr, 2) bootrec /fixboot, 3) bootrec /scanos, 4) bootrec /rebuildbcd.
In a legacy MBR boot troubleshooting context, recovery follows a hierarchical repair sequence. First, the Master Boot Record is restored (/fixmbr) to establish disk-level boot code. Next, the partition boot sector is written (/fixboot) to enable partition loading. Then, all disks are scanned (/scanos) to locate compatible Windows installations missing from the boot configuration. Finally, the Boot Configuration Data store is rebuilt (/rebuildbcd) to register the operating system installations into the boot manager menu.

Adım Adım Çözüm

1
Run bootrec /fixmbr in WinRE Command Prompt.
Writes a master boot record compatible with Windows to the system partition without overwriting the existing partition table.
Resolves basic MBR corruption issues before addressing partition boot sector logic.
2
Run bootrec /fixboot in WinRE Command Prompt.
Writes a new boot sector to the system partition using a boot sector compatible with the installed Windows OS.
Fixes corrupted or non-standard partition boot sectors after the MBR is validated.
3
Run bootrec /scanos in WinRE Command Prompt.
Scans all connected storage drives for operating systems compatible with Windows and reports any entries not listed in the BCD.
Verifies which installations are available for inclusion before initiating the rebuild process.
4
Run bootrec /rebuildbcd in WinRE Command Prompt.
Rebuilds the Boot Configuration Data (BCD) store and prompts to add the discovered OS installations.
Completes the boot repair process by restoring missing boot entries to the BCD store.

Anahtar Kavram

Bootrec Command Sequence for Legacy Windows Recovery
Tahmini Süre:1m 30s
Soru 2809Soru

An IT technician at a boutique hotel front desk is responding to a Windows 10 workstation that displays rogue pop-up messages and exhibits unprompted network traffic. The technician has confirmed malware symptoms and immediately disconnected the workstation from the Ethernet network and Wi-Fi. According to the CompTIA 7-step malware removal process, which of the following actions should the technician perform next?

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Cevap: Disable System Restore in Windows.

Cevap

Disable System Restore in Windows.
In the standard CompTIA 7-step malware removal procedure (1. Identify symptoms, 2. Isolate infected systems, 3. Disable System Restore, 4. Remediate infected systems, 5. Schedule scans and updates, 6. Enable System Restore and create restore point, 7. Educate end user), the technician has already completed steps 1 and 2. Therefore, the immediate next step is to disable System Restore so that infected files are not accidentally backed up or protected by system protection mechanisms.

Adım Adım Çözüm

1
Identify current progress in the 7-step malware removal process
Step 1 (Identify malware symptoms) and Step 2 (Isolate infected systems) have already been completed by confirming symptoms and disconnecting network access.
Following the standardized CompTIA procedure ensures complete malware eradication without reinfection.
2
Determine the mandatory next step following system isolation
Step 3 is to disable System Restore in Windows.
Disabling System Restore purges existing restore points and prevents Windows from creating backup copies of active malware files during remediation.

Anahtar Kavram

CompTIA 7-Step Malware Removal Process
Soru 2810Soru

An IT technician at a regional freight forwarding logistics hub is troubleshooting a Windows 10 workstation that generates unprompted outbound network connections and displays rogue browser redirects. The technician has already disconnected the Ethernet cable to isolate the system from the network. According to standard CompTIA malware removal procedures, which of the following actions should the technician perform NEXT?

Cevabı ve açıklamayı göster

Cevap: Disable System Restore on the workstation.

Cevap

The technician should disable System Restore on the workstation.
According to CompTIA's official 7-step malware remediation process, the proper sequence is: 1. Identify symptoms, 2. Isolate the infected system, 3. Disable System Restore, 4. Remediate infected systems (update anti-malware software, scan and use removal techniques), 5. Schedule scans and run updates, 6. Enable System Restore and create a restore point, and 7. Educate the end user. Since the technician has already identified symptoms and isolated the machine from the network, the immediate next action required is disabling System Restore to ensure infected files are not backed up or preserved.

Adım Adım Çözüm

1
Identify current progress in the CompTIA 7-step malware removal process.
Symptoms were identified (Step 1) and the system was isolated by disconnecting the Ethernet cable (Step 2).
Determining the completed steps establishes the correct sequence for remediation.
2
Select the immediate next step in the standard process.
Step 3 requires disabling System Restore in Windows.
Disabling System Restore prevents malware binaries from being archived into backup restore points during remediation.

Anahtar Kavram

CompTIA 7-Step Malware Removal Procedure
Soru 2811Soru

A desktop technician at a pharmaceutical research laboratory is responding to a Windows workstation compromised by rogue software. Arrange the following remediation actions in the correct chronological sequence according to the CompTIA standard malware removal procedure.

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Cevap

The correct sequence begins with isolating the infected system from the network, disabling System Restore, updating definitions and remediating the infection through scanning, scheduling future automated scans and updates, and finally re-enabling System Restore to create a clean baseline.
The official CompTIA 7-step malware remediation process dictates a strict linear workflow: 1. Identify symptoms, 2. Isolate infected systems, 3. Disable System Restore, 4. Remediate infected systems (update definitions and perform removal scans), 5. Schedule scans and run updates, 6. Enable System Restore and create a restore point, 7. Educate end user. Isolating network connectivity immediately contains the threat. Disabling System Restore ensures malicious payloads are not archived into system backup states. Updating anti-malware signatures and executing scans cleans the OS. Scheduling future scans maintains protection, and re-enabling System Restore provides a clean recovery baseline.

Adım Adım Çözüm

1
Disconnect network interfaces to isolate the infected workstation.
Network communication is severed, stopping potential lateral movement or communication with command-and-control servers.
CompTIA Step 2 requires immediate isolation of the host following symptom identification.
2
Disable System Protection / System Restore in Windows.
Previous restore points containing malware are removed, preventing reinstatement of infected files.
CompTIA Step 3 prevents malware from backing itself up or hiding within system restore snapshots.
3
Download signature updates and run removal scans.
The anti-malware software detects, quarantines, and cleans infected files and registry entries.
CompTIA Step 4 requires updating tools prior to scanning and executing remediation protocols.
4
Establish scheduled automated scans and OS updates.
Ongoing preventative maintenance is configured to prevent reinfection.
CompTIA Step 5 ensures the machine remains safe through proactive scheduling.
5
Turn System Restore back on and generate a new restore point.
A known-good operational baseline is created for future recovery needs.
CompTIA Step 6 reinstates rollback capability only after verifying the workstation is entirely clean.

Anahtar Kavram

CompTIA 7-Step Malware Removal Process
Tahmini Süre:1m 30s
Soru 2812Soru

A field technician is troubleshooting a Windows 11 workstation used for broadcast audio editing at a commercial radio station. The computer exhibits symptoms of a malware infection, including modified host files and unauthorized browser redirects. The technician has already confirmed the malware symptoms and isolated the computer from the local network. Which TWO of the following procedures should the technician perform NEXT prior to executing the malware remediation scan?

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Cevap: Disable System Restore in Windows settings; Update anti-malware definitions and scan engine files

Cevap

The technician should disable System Restore and update the anti-malware definitions prior to scanning.
Following the CompTIA 7-step malware removal methodology, after identifying symptoms (Step 1) and isolating the system (Step 2), the technician must disable System Restore (Step 3) and update anti-malware definitions (Step 4a) before running scans to remediate the system (Step 4b).

Adım Adım Çözüm

1
Identify the current phase in the CompTIA 7-step malware removal procedure.
The technician has completed Step 1 (Identify malware symptoms) and Step 2 (Isolate the infected system).
Determining the current phase ensures the technician follows the standard operational procedure without skipping essential steps.
2
Execute Step 3 by disabling System Restore.
System Restore is turned off so uninfected restore points are preserved and infected files are not backed up.
If left enabled, System Restore could inadvertently preserve infected files during remediation or allow malware to re-infect the system.
3
Execute Step 4a by updating anti-malware definitions.
The local anti-malware engine receives the latest signature files.
Updated definitions ensure the security software can accurately detect and quarantine current malware variants.

Anahtar Kavram

CompTIA 7-Step Malware Removal Procedure
Soru 2813Soru

A helpdesk specialist is troubleshooting a Windows workstation at a graphic design firm that is displaying fake antivirus alerts demanding payment. The specialist has already disconnected the workstation's network cable and disabled Wi-Fi to isolate the machine from the local network. According to the standard CompTIA malware removal procedure, which of the following actions should the specialist take NEXT?

Cevabı ve açıklamayı göster

Cevap: Disable System Restore in Windows.

Cevap

Disable System Restore in Windows.
The CompTIA 7-step malware removal methodology follows a strict sequence: 1. Identify symptoms, 2. Isolate infected systems, 3. Disable System Restore, 4. Remediate infected systems, 5. Schedule scans and run updates, 6. Enable System Restore and create a restore point, 7. Educate the end user. Because the technician has already completed Step 2 (isolating the system by disconnecting network interfaces), the immediate next requirement is Step 3: disabling System Restore so that infected files are not preserved in system recovery snapshots.

Adım Adım Çözüm

1
Identify the current stage in the malware removal workflow.
The technician has identified symptoms (Step 1) and isolated the system by disconnecting network adapters (Step 2).
Determining the completed steps establishes where the technician currently resides in the 7-step process.
2
Identify the mandatory next step in the CompTIA 7-step malware removal process.
Step 3 dictates that System Restore must be disabled.
Disabling System Restore prevents Windows from creating shadow copies that store infected files or backing up active malware during remediation.

Anahtar Kavram

CompTIA 7-Step Malware Removal Procedure
Tahmini Süre:1m 15s
Soru 2814Soru

An IT support technician at a municipal public library is troubleshooting a Windows workstation that exhibits browser redirects and unexpected background activity. The technician has confirmed a malware infection and isolated the system from the network. According to CompTIA's standard malware removal procedures, which of the following actions should the technician take NEXT before executing a system scan? (Select TWO.)

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Cevabı ve açıklamayı göster

Cevap: Disable System Restore on the infected computer to prevent infected files from being backed up.; Update anti-malware signature definitions using an isolated, clean source.

Cevap

The technician should disable System Restore to prevent malware persistence and update the anti-malware software definitions using an isolated clean source.
According to CompTIA's 7-step malware removal process (1. Identify, 2. Isolate, 3. Disable System Restore, 4. Remediate, 5. Schedule scans/updates, 6. Enable System Restore, 7. Educate end user), after identifying symptoms and isolating the system, the technician must disable System Restore to purge infected points and prevent reinfection. Additionally, prior to scanning during remediation, the technician must update anti-malware signatures, which should be transferred using an isolated/offline media source since the system is disconnected from the network.

Adım Adım Çözüm

1
Identify current step in the 7-step remediation workflow
The technician has completed Step 1 (Identify symptoms) and Step 2 (Isolate infected system).
Before performing Step 4b (Scan and remediate), required preliminary actions must be completed.
2
Perform Step 3 of the malware removal process
Disable System Restore.
Disabling System Restore clears existing restore points where malicious binaries might be stored and prevents infected files from being cached.
3
Prepare anti-malware tools for Step 4 (Remediate)
Update anti-malware signatures via clean offline media.
Since the machine is isolated from the network, anti-malware tools must be updated using trusted offline media to recognize current threat variants.

Anahtar Kavram

CompTIA 7-Step Malware Removal Procedure
Tahmini Süre:1m 30s
Soru 2815Soru

A desktop support analyst at a commercial aviation maintenance facility is troubleshooting a standalone workstation used to view engine schematics. The workstation is exhibiting classic malware symptoms, including high CPU usage, unauthorized process activity, and rogue security alerts. The analyst has already disconnected the machine from the network to isolate it and disabled System Restore in Windows. Which of the following actions should the analyst perform NEXT according to standard CompTIA malware removal procedures?

Cevabı ve açıklamayı göster

Cevap: Update malware definitions using a clean offline installation media and perform a full system scan.

Cevap

Update malware definitions using a clean offline installation media and perform a full system scan.
Following the standard 7-step remediation framework (1. Identify, 2. Isolate, 3. Disable System Restore, 4. Remediate, 5. Schedule scans/updates, 6. Enable System Restore, 7. Educate user), after disabling System Restore, the immediate next action is Step 4: Remediate infected systems. Because the system is isolated, updating definition files offline via clean media and initiating a full scan fulfills Step 4.

Adım Adım Çözüm

1
Identify completed steps in the CompTIA 7-step malware removal procedure.
The scenario confirms Step 1 (Identify symptoms), Step 2 (Isolate infected system), and Step 3 (Disable System Restore) have already been performed.
Sequential adherence to the CompTIA malware removal framework is required.
2
Determine the mandatory next step in the procedure.
Step 4 is Remediate infected systems, which consists of updating anti-malware software/signatures (Step 4a) and scanning/removing malware (Step 4b).
Since the machine is isolated from the network, updates should be applied offline using clean removable media.

Anahtar Kavram

CompTIA 7-Step Malware Remediation Process Order
Soru 2816Soru

An IT technician at a marine research station is troubleshooting a Windows 11 workstation displaying unexpected pop-up advertisements and modified system host files. Place the following malware remediation actions in the correct sequential order according to the standard CompTIA 7-step malware removal procedure, starting immediately after symptom identification.

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Cevap

The proper sequence follows CompTIA's 7-step malware removal workflow: Isolate the workstation by disconnecting all network interfaces, Disable System Restore to delete infected restore points, Remediate the system by updating signatures and scanning in Safe Mode, Schedule automated scans and OS updates, and finally Enable System Restore to create a fresh restore point.
The correct sequence directly aligns with CompTIA's official 7-step remediation framework: 1. Identify symptoms (described in the stem context), 2. Isolate the infected system (unplug cables/disable Wi-Fi), 3. Disable System Restore (purge infected snapshots), 4. Remediate infected systems (update definitions and run full scans), 5. Schedule scans and enable updates, 6. Enable System Restore and create a clean restore point, and 7. Educate the end user.

Adım Adım Çözüm

1
Isolate the infected workstation
The device is disconnected from Ethernet and Wi-Fi networks.
Prevents lateral movement of malware to other network assets.
2
Disable System Restore
System protection snapshots harbouring infected binaries are purged.
Ensures malware cannot persist inside Windows restore points.
3
Remediate infected system
Anti-malware definitions are updated and a scan cleans active threats.
Removes malicious files, registry entries, and corrupted host file modifications.
4
Schedule scans and updates
Automated recurring scans and automatic updates are configured.
Maintains ongoing system protection against recurring or new vulnerabilities.
5
Enable System Restore and create restore point
System protection is enabled and a clean baseline snapshot is stored.
Establishes a verified, healthy state for future system recovery.

Anahtar Kavram

CompTIA 7-Step Malware Removal Procedure
Soru 2817Soru

A system technician is upgrading a high-density virtualization server host from an older processor to a modern multi-core x86_64 processor. The motherboard utilizes a Land Grid Array (LGA) socket architecture. During the installation planning, the technician must also verify thermal management and hardware-assisted virtualization support. Which combination of architectural characteristics and installation procedures correctly describes this processor deployment?

Cevabı ve açıklamayı göster

Cevap: The socket pins are located on the motherboard rather than the CPU package; hardware-assisted virtualization (VT-x/AMD-V) must be enabled in UEFI/BIOS, and a thin layer of thermal compound is required between the CPU integrated heat spreader and heatsink.

Cevap

In Land Grid Array (LGA) architectures, the spring-loaded pins are situated directly within the motherboard socket. Bare-metal 64-bit hypervisors require enabling CPU hardware-assisted virtualization (Intel VT-x or AMD-V) in the system UEFI/BIOS, and thermal interface material (TIM) must be applied between the CPU's Integrated Heat Spreader (IHS) and the heatsink or cold plate.
Land Grid Array (LGA) sockets feature pins on the motherboard socket rather than on the processor packaging. Deploying a virtualization host requires enabling hardware-assisted virtualization (VT-x/AMD-V) in system firmware, and thermal compound must always be applied between the CPU integrated heat spreader and the thermal block to facilitate heat transfer.

Adım Adım Çözüm

1
Identify the physical architecture of an LGA socket.
Confirm that LGA sockets house pins on the motherboard socket grid, whereas the processor underside features flat conductive pads.
Prevents mistaking LGA features for PGA (pins on CPU) or BGA (soldered chip).
2
Determine thermal interface requirements.
Verify that thermal compound is required to eliminate air pockets between the processor IHS and the cooling surface regardless of active, passive, or liquid cooling methods.
Air is a poor heat conductor, leading to rapid thermal throttling if thermal compound is omitted.
3
Analyze firmware prerequisites for 64-bit guest virtualization.
Identify that Intel VT-x or AMD-V extensions must be toggled on within the UEFI/BIOS settings.
Type 1 hypervisors require hardware-level virtualization support to run 64-bit guest operating systems efficiently.

Anahtar Kavram

LGA socket physical pin arrangement, thermal interface material application, and hardware-assisted CPU virtualization requirements.
Soru 2818Soru

A technician completes the replacement of a laptop's upper display assembly following physical damage to the top shell. After reassembling the laptop, the technician powers on the device and verifies that the LCD panel renders video clearly and touch inputs function accurately. However, the laptop experiences severe wireless signal degradation and cannot maintain a connection to local access points unless placed directly next to the router. Which display component did the technician most likely fail to reconnect during reassembly?

Cevabı ve açıklamayı göster

Cevap: The Wi-Fi antenna harness wires routed around the LCD bezel

Cevap

The Wi-Fi antenna harness wires routed around the LCD bezel
Modern laptops route micro-coaxial Wi-Fi antenna wires through the display hinges and around the top display bezel to provide elevated, unobstructed wireless coverage. If a technician replaces the display assembly but fails to reconnect these antenna leads to the internal wireless network card, the laptop relies solely on the tiny connectors on the card itself, resulting in extremely weak signal strength.

Adım Adım Çözüm

1
Analyze the reported post-repair symptoms
Video display output and touch digitizer function are working properly, but wireless signal strength is severely degraded.
This isolates the issue specifically to wireless hardware located within the upper display assembly.
2
Identify components located inside the laptop display housing
The display housing contains the LCD screen, touch digitizer, webcam, micro-coaxial Wi-Fi antenna wires, and display ribbon cable.
Wi-Fi antenna leads are placed inside the top bezel of the display assembly for optimal height and coverage.
3
Correlate symptoms to the misconfigured or disconnected component
Failure to reconnect the antenna harness to the WLAN mini-PCIe/M.2 card leads to weak Wi-Fi reception.
The internal wireless card requires the extended antenna harness in the display bezel to pick up RF signals beyond immediate proximity.

Anahtar Kavram

Laptop Display Component Integration and Antenna Routing
Soru 2819Soru

A mobility technician is configuring corporate smartphones for remote sales representatives. The configuration must support certificate-based enterprise wireless authentication and real-time two-way synchronization of emails, contacts, and calendar appointments across multiple devices. Which TWO of the following configurations or protocols should the technician implement? (Select TWO).

Geçerli olan tümünü seçin

Cevabı ve açıklamayı göster

Cevap: WPA3-Enterprise using 802.1X EAP-TLS authentication; Exchange ActiveSync (EAS) for mobile data synchronization

Cevap

The technician should configure WPA3-Enterprise using 802.1X EAP-TLS authentication for certificate-based wireless network access and Exchange ActiveSync (EAS) for multi-device email, calendar, and contact synchronization.
WPA3-Enterprise using 802.1X EAP-TLS provides robust mutual authentication via digital certificates on enterprise wireless networks. Exchange ActiveSync (EAS) is specifically designed for mobile devices to keep emails, contacts, and calendar events synchronized in real time across multiple endpoints.

Adım Adım Çözüm

1
Evaluate the wireless authentication requirements.
Identify WPA3-Enterprise with 802.1X (EAP-TLS) as the standard protocol for certificate-based client and server authentication on corporate Wi-Fi.
EAP-TLS uses digital certificates installed on client devices to validate identity securely before granting network access.
2
Evaluate the mobile data synchronization requirements.
Select Exchange ActiveSync (EAS) to handle push messaging and synchronization.
EAS synchronizes mail folders, calendar entries, and contact lists bi-directionally across mobile clients and the corporate messaging server.

Anahtar Kavram

Enterprise Mobile Network Security and Data Synchronization Protocols
Soru 2820Soru

A technician is upgrading the system memory in a standard laptop computer. Which physical RAM form factor should the technician select for installation?

Cevabı ve açıklamayı göster

Cevap: SO-DIMM

Cevap

SO-DIMM (Small Outline Dual In-line Memory Module) is the correct form factor used in laptops.
SO-DIMM (Small Outline Dual In-line Memory Module) is specifically engineered with a smaller footprint and pin layout to accommodate the tight physical space constraints of laptop motherboards.

Adım Adım Çözüm

1
Identify the system form factor
The target machine is a standard laptop computer.
Laptops require compact hardware components due to space restrictions.
2
Match the RAM form factor to laptop requirements
Select SO-DIMM memory.
SO-DIMM modules are roughly half the length of standard desktop DIMMs and fit laptop RAM slots.

Anahtar Kavram

RAM Form Factors (SO-DIMM vs DIMM)
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