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Zorluk: OrtaSmall-Scale and Large-Scale Retailing

A commercial retail firm operates multiple branch outlets across various cities in Nigeria, specializing in a standardized line of products with prices fixed centrally by the head office. Which of the following constitutes a major operational advantage of this retail organization over a department store?

  1. The ability to spread risk of stock losses across geographically dispersed branchesCevap
  2. B
    The provision of credit sales and customized personal services to local shoppers
  3. C
    The offering of a comprehensive variety of unrelated product lines within one building
  4. D
    The operation through decentralized purchasing managed independently by each local store

Cevap

The ability to spread risk of stock losses across geographically dispersed branches
Multiple shops (chain stores) gain a distinct advantage over single-location department stores through geographical risk dispersion. If demand drops or economic conditions deteriorate in one town, slow sales at that branch can be absorbed by revenue generated in other thriving locations.

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1
Identify the retail format described in the scenario
The scenario describes multiple shops (chain stores), which feature central control, standardized merchandise lines, and uniform pricing across branches.
Recognizing the key features allows comparison with other large-scale retail formats like department stores.
2
Analyze the operational advantage of chain stores compared to department stores
Chain stores operate across separate geographic areas, enabling risk dispersion if demand declines in a specific region.
Department stores carry all merchandise in a single location, concentrating geographical risk.

Anahtar Kavram

Features and advantages of multiple shops (chain stores) versus department stores in large-scale retailing
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