A commercial retail firm operates multiple branch outlets across various cities in Nigeria, specializing in a standardized line of products with prices fixed centrally by the head office. Which of the following constitutes a major operational advantage of this retail organization over a department store?
- The ability to spread risk of stock losses across geographically dispersed branchesCevap
- BThe provision of credit sales and customized personal services to local shoppers
- CThe offering of a comprehensive variety of unrelated product lines within one building
- DThe operation through decentralized purchasing managed independently by each local store
Cevap
The ability to spread risk of stock losses across geographically dispersed branches
Multiple shops (chain stores) gain a distinct advantage over single-location department stores through geographical risk dispersion. If demand drops or economic conditions deteriorate in one town, slow sales at that branch can be absorbed by revenue generated in other thriving locations.
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Anahtar Kavram
Features and advantages of multiple shops (chain stores) versus department stores in large-scale retailing
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