Tüm alıştırma soruları

An analytics manager at a global technology firm needs a single reporting view to evaluate Account performance across two disparate operational areas: active Sales Opportunities and open Customer Support Cases. The report must group records by Account Name and present independent summary totals and distinct column layouts for Opportunities and Cases side-by-side within the same report structure. Which report format or feature should the Salesforce Administrator select to fulfill this requirement?

A Salesforce System Administrator at Cloud Kicks is designing an Opportunity report grouped by Account Name and Opportunity Stage. The business requires two specific calculations within the report:
1. Evaluating the elapsed duration in days between Created Date and Close Date for each individual opportunity record.
2. Calculating the percentage of total opportunity amount contributed by each Stage grouping relative to the parent Account Name grouping total.

Which two statements accurately describe the correct technical approach to fulfill these reporting requirements? (Select 2)

A Salesforce Administrator at Cloud Kicks needs to set up an SLA management workflow using Entitlements and Milestones to ensure critical cases meet response time commitments. In what order should the administrator execute the administrative steps to build, configure, and apply this SLA process in Salesforce?

A Salesforce administrator is tasked with executing several distinct data operations across standard and custom objects. Match each administrative requirement to the most appropriate data utility or operational mode.

An administrator needs to build an autolaunched flow to update the resolution status of multiple high-priority Support Cases associated with an Account. Which two design configurations should the administrator implement to efficiently handle this logic while adhering to Salesforce governor limits?

A Salesforce Administrator wants to configure automated actions that execute immediately when a Case meets specific Workflow Rule criteria. Which two automated actions can be configured directly as standard Workflow Actions? (Select two.)

An administrator at a renewable energy firm needs to share confidential equipment installation manuals stored in Salesforce Files with external contractors. The administrator must allow contractors to preview the documents online without authenticating into Salesforce, while strictly preventing them from downloading the original file to protect intellectual property. Which configuration should the administrator use to satisfy these requirements?

An administrator at Helios Logistics configures a sales performance dashboard stored in a public folder shared with all Regional Sales Managers. To provide managers with a broad overview of company-wide sales trends, the dashboard running user is explicitly set to a static user—the VP of Sales—who holds 'View All Data' administrative permissions. A Regional Sales Manager views the dashboard and clicks on a chart component showing total closed-won opportunities to examine specific deal details. When the underlying source report opens, the manager notices that far fewer records are listed in the report than were summarized in the dashboard chart component. What explains this discrepancy in record visibility between the dashboard component and the source report?

An administrator is designing an autolaunched flow that processes multiple Shipment Item records related to a returned Shipment. The flow retrieves all related shipment items, sets the Return Status field to 'Returned to Inventory' on each record, and saves the changes. To adhere to Salesforce best practices and avoid hitting governor limits when processing large batches of records, what should the administrator do?

The operations department at an equipment rental company uses a custom object named Equipment_Inspection__c. The team requires two specific automated processes:

1. Immediately calculate and assign the Risk_Level__c field on the Equipment_Inspection__c record itself whenever it is created or updated, prior to the record being committed to the database.
2. Automatically evaluate all Equipment_Inspection__c records that failed inspection and create a related Maintenance_Task__c record for each one every night at 11:00 PM.

Which two flow types and trigger settings should be utilized to satisfy these requirements? (Choose two.)

A Salesforce Administrator is configuring a report to group Support Cases for executive reporting without creating new custom fields in Object Manager. Which two statements describe valid capabilities of Bucket Fields in Salesforce reports?

An organization is configuring the Salesforce Integration with Outlook for its account management team. The sales manager requests that representatives be able to log incoming customer emails directly to custom object records and insert Lightning Email Templates with Enhanced Letterheads from within the Outlook integration panel. Which TWO administrative configuration steps must the Salesforce administrator take to fulfill these requirements?

A Salesforce Administrator needs to build a record-triggered flow on the Opportunity object that aggregates the Grand Total of all open Quote records related to the parent Account and updates a custom field on that Account, adhering strictly to bulkification best practices. Place the following Flow Builder steps in the correct execution order from first to last.

Solaria Energy Solutions operates two distinct sales divisions: B2B Commercial and B2C Residential. The B2C Residential sales team requires a streamlined three-stage sales pipeline (Qualification, Proposal, Closed Won/Lost), whereas the B2B Commercial team follows a complex six-stage pipeline. The Salesforce administrator has already created all necessary picklist values in the standard Stage field on the Opportunity object. Which set of administrative steps must the administrator perform next to ensure B2C sales representatives only select from the three relevant stages when creating opportunities?

A Salesforce administrator built and activated a custom Matching Rule on the Contact object to identify matching First Name, Last Name, and Email fields. However, users can still save duplicate records without receiving any warnings or prevention messages. Which configuration step must the administrator take to enforce duplicate blocking?

A Salesforce Administrator needs to evaluate whether an Opportunity record's Amount exceeds $50,000 and direct the flow down different execution paths based on the result. Which Flow Builder element should the administrator use to evaluate this condition and branch the flow?

An administrator at a financial services firm is configuring a validation rule on the custom object Loan_Application__c. The business requirement states that whenever an existing loan application record is updated and its Status__c picklist field is set to 'Approved', the Manager_Approval_Code__c text field must not be left blank and must match a specific format starting with 'AC-' followed by numeric digits. Which TWO criteria or formula function expressions should the administrator include in the validation rule to meet these requirements accurately? (Select TWO answers.)

A Salesforce Administrator creates a new custom field on the Position object. HR managers report that the new field is missing when they create reports using an existing Custom Report Type titled 'Positions with Job Applications'. Additionally, the HR team wants to display the Hiring Manager's Email (a field on the User object referenced via a lookup field on Position) in reports without creating a duplicate custom field. Which TWO actions should the administrator take in the Custom Report Type setup to satisfy these requirements? (Select 2 answers)

A Service Cloud administrator is auditing system performance and order of execution for incoming case creation. Place the following case processing automation steps in the correct sequential order in which Salesforce evaluates and executes them upon record creation.

A Salesforce Administrator is designing an autolaunched flow to update related records when a Project record's status changes to 'Completed'. The flow must set the status of all open child Project Task records to 'Closed'. Which TWO implementation strategies should the administrator use within Flow Builder to fulfill this business requirement efficiently without exceeding governor limits?