Tüm alıştırma soruları

A Salesforce administrator creates and activates a custom Matching Rule on the Contact object to match records using First Name, Last Name, and Email. However, when users enter a duplicate contact, Salesforce allows the record to save without displaying a warning or blocking the entry. Which configuration step was omitted?

Apex Global Systems needs to ensure that customer support representatives adhere to strict time-bound resolution commitments for high-priority support tickets. When a case breaches its target resolution timeframe, leadership requires that the case priority be automatically updated and a notification sent to the team supervisor. Which Salesforce feature should an administrator configure to automatically execute these tasks when a target resolution time is missed?

A Salesforce Administrator is configuring a new Custom Report Type to evaluate Cases and their associated Work Orders. The business requires that Cases without any associated Work Orders must still be displayed in report results. Additionally, any new custom fields created on the Work Order object in the future must automatically be included in the report layout for reports using this report type.

Which two configuration settings must the administrator implement within the Custom Report Type definition to satisfy these requirements? (Select TWO)

Apex Logistics requires an Opportunity report to analyze active pipeline deals. The sales leadership team specifies three strict criteria for records to appear on the report:
1. The Opportunity Stage must be either 'Closed Won' or 'Negotiation/Review'.
2. The deal must either have a Primary Campaign Source specified OR the parent Account's Type must equal 'Strategic Partner'.
3. The parent Account must NOT have any open Cases with a Priority of 'High'.

The administrator created the following field filters:
- Filter 1: Stage equals Closed Won
- Filter 2: Stage equals Negotiation/Review
- Filter 3: Primary Campaign Source not equal to ""
- Filter 4: Account Type equals Strategic Partner

Which custom filter logic grouping and Cross Filter configuration will correctly enforce these requirements?

A Salesforce Administrator is configuring a Screen Flow for customer support representatives to review Contact details. The administrator needs to evaluate whether a Contact has any open Case records and route the flow down different execution paths based on the result. Which Flow Builder element should the administrator use to branch the flow logic based on these custom criteria?

A Salesforce administrator at a wealth management company needs to import 12,000 prospective client records into the Lead standard object. The import process must check existing records for matching Email addresses to avoid creating duplicates, update existing matches, and automatically trigger active Lead Assignment Rules for newly created leads. Which data management tool should the administrator use to fulfill these requirements?

A Salesforce Administrator needs to automatically send a SOAP-based notification to an external third-party inventory system whenever an Opportunity record reaches the 'Closed Won' stage. Which workflow action should the administrator add to the workflow rule to satisfy this requirement?

A Salesforce Administrator needs to filter an Opportunity report to display deals that belong to the 'Technology' Industry, and are either in the 'Closed Won' stage OR have an Amount greater than $100,000.

The administrator adds the following field filters to the report:
1. Account Industry equals Technology
2. Stage equals Closed Won
3. Amount greater than 100000

Which filter logic pattern must the administrator configure to achieve this requirement?

A company's sales operations director wants a designated group of territory managers to create and share public Lightning Email Templates for use within the Salesforce Integration with Outlook. Regular sales representatives should be allowed to view and use these templates, but must not be able to edit or manage them. Which combination of administrative actions fulfills this requirement following security best practices?

A Salesforce Administrator at a financial services enterprise is configuring a Lightning Experience dashboard to track wealth management portfolio performance across multiple business units. The executive team requests interactive dashboard filters to segment the components by Advisor Region, Account Tier, and Fiscal Quarter. The team then asks to add a fourth filter for Investment Product Type to further refine the metrics. Which restriction will the administrator encounter when attempting to fulfill this request?

An administrator at Apex Financial Consultants is configuring a dynamic dashboard for regional branch managers to track opportunity pipelines. The organization's sharing model for Opportunities is set to Private.

Which TWO statements accurately describe the behavior of dashboard running user settings and security controls in this scenario?

An administrator at Northern Trail Outfitters needs to establish a specialized sales pipeline with customized opportunity stages for a newly launched Consulting Services division. What is the correct sequence of administrative steps required to configure and deploy this custom sales pipeline in Salesforce?

A Salesforce Administrator is configuring file governance and sharing controls across several business units. Match each organizational file requirement to the appropriate Salesforce Content and Files capability or setting.

An administrator at Cloud Kicks is building a validation rule on the custom object Service_Contract__c to maintain high data quality standards. The requirement states that whenever an existing service contract record is updated and its custom picklist field Status__c is changed to 'Approved', the custom currency field Total_Contract_Value__c must not be left blank and must be equal to or greater than $50,000. Which formula expression correctly enforces this requirement while properly accounting for null values?

A support administrator at a global logistics firm receives a requirement to automatically transfer ownership of unresolved high-priority cases to an Escalation Queue if the case remains open longer than 4 hours. Which Salesforce automation feature should the administrator configure to meet this requirement?

A marketing manager needs to analyze lead conversion metrics alongside active campaign performance in a single report view. The report must combine data from two distinct, unrelated report types (Opportunities and Campaigns) and group the data across both datasets by Fiscal Quarter. Which report format should the administrator select to fulfill this requirement?

An administrator is configuring Salesforce Duplicate Management to maintain clean Lead data across the organization. Which TWO statements correctly describe the distinct roles of Matching Rules and Duplicate Rules in this setup? (Select TWO)

An administrator is designing a record-triggered flow that executes whenever an Opportunity is updated. The flow must calculate the sum of the Amount values from all related custom Payment records and update a field on the Opportunity. Which approach correctly retrieves and calculates this sum while strictly avoiding Salesforce governor limit violations during bulk updates?

An administrator needs to build a Flow that updates a group of expired Asset records for a target Account and creates a single notification Task for the Account owner. To ensure the flow executes efficiently without exceeding Salesforce governor limits, in what sequential order should the administrator execute the Flow elements?

Apex Financial Solutions utilizes a central pipeline dashboard to display sales performance across global territories. The dashboard is saved in a shared folder accessible to all Sales Managers with 'View' access and is configured to run under a static running user—the Vice President of Global Sales, who possesses full organization-wide visibility across all Account and Opportunity records. The Salesforce administrator is considering switching this dashboard from a static running user to run as a dynamic dashboard ('Run as the logged-in user'). Which two statements accurately describe the data access and operational behavior under these configurations? (Select 2 options)