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Difficulty: EasyAWS Support Plans

An organization is reviewing AWS Support plans to identify tiers that provide access to a Technical Account Manager (TAM). Which two AWS Support plans should the organization consider? (Select TWO)

  1. A
    Basic Support
  2. B
    Developer Support
  3. C
    Business Support
  4. Enterprise On-Ramp SupportAnswer
  5. Enterprise SupportAnswer

Answer

Enterprise Support and Enterprise On-Ramp Support
Enterprise Support and Enterprise On-Ramp Support are the only plans that include access to a Technical Account Manager. Enterprise Support features a dedicated Technical Account Manager, while Enterprise On-Ramp offers access to a pooled group of Technical Account Managers.

Step-by-Step Solution

1
Determine which AWS Support plans include the Technical Account Manager role.
Only the Enterprise-level support tiers include access to a Technical Account Manager.
Lower-level support tiers like Basic, Developer, and Business do not offer this service.
2
Select the correct Enterprise-level tiers from the options.
Enterprise On-Ramp and Enterprise Support are the two options that offer either pooled or dedicated Technical Account Manager services.
These are the correct plans that satisfy the requirement.

Key Concept

AWS Support plans that include Technical Account Manager services
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Topics

AWS Support Plans

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