All practice questions

A field technician is tasked with resolving a corrupt print spooler service issue on a Windows workstation connected to a shared office multifunction printer. Place the following troubleshooting steps in the correct chronological order to clear the print queue and restore normal printing service.

A network technician is configuring a wireless network for a corporate office. Company policy mandates that each employee must authenticate using their own individual domain credentials via a centralized RADIUS server, rather than sharing a pre-shared passphrase. Which of the following wireless security standards should the technician implement?

A systems administrator suspects that a Windows workstation on the corporate network is infected with a trojan after observing suspicious background network traffic. The administrator has already disconnected the workstation from the network to quarantine it and has disabled System Restore. According to the standard CompTIA malware remediation procedure, which of the following actions should the administrator take NEXT?

A systems administrator at a healthcare facility is investigating a security incident in the radiology department. Several workstations have lost access to local and network files, which now display a .locked file extension alongside a text file demanding cryptocurrency payment within 48 hours. During the initial investigation, the technician learns that an unidentified individual left several unlabeled USB flash drives labeled 'Q3 Executive Bonuses' in the staff lounge, which multiple employees plugged into their workstations. Which of the following threat types and attack vectors are demonstrated in this scenario? (Select TWO.)

A desktop support technician is performing an on-site visit to troubleshoot a printing issue at a user's workstation. During the repair, the user receives an urgent business phone call. Which of the following is the most appropriate action for the technician to take?

An IT technician is performing a clean installation of Windows 11 Pro on a new desktop workstation equipped with a dedicated RAID storage controller. When reaching the partition setup screen during installation, no target storage drives are displayed. Which of the following actions should the technician take to resolve this issue and continue the installation? (Select TWO).

A desktop support technician is configuring static IPv4 settings on a Windows 11 Pro workstation in a corporate network. The workstation can successfully communicate with local IP addresses and access external internet sites via FQDN. However, users are unable to access internal network shares using short single-label hostnames (such as `\\fileserver`), while using the fully qualified domain name (such as `\\fileserver.contoso.com`) works properly. Which of the following TCP/IP settings should the technician configure in Windows to resolve short hostname resolution?

A helpdesk technician needs to perform remote administration on a branch office computer. The remote computer is joined to the network via an active SSL-VPN connection, and network firewall logs confirm that traffic on TCP port 3389 is successfully passing through to the target host. However, when the technician attempts to initiate a Remote Desktop (RDP) connection, the session request is refused by the remote host. Upon verifying system details, the technician notes that the target system is running Windows 11 Home Edition. Which of the following is the PRIMARY cause of the connection failure?

A system administrator needs to render confidential data completely unrecoverable on several decommissioned magnetic hard disk drives (HDDs) without physically destroying the drives. Which of the following data sanitization methods should the administrator use?

A desktop technician is troubleshooting a legacy 32-bit line-of-business application on a Windows 11 Pro workstation. When a standard user runs the application, configuration changes are saved without issue. However, when an administrative user logs in and opens the application normally (without selecting 'Run as administrator'), the application fails to save changes and throws a permission denied error. An inspection reveals that the application attempts to write settings to C:\Program Files (x86)\LegacyApp\config.ini, where NTFS permissions grant Write access exclusively to the local Administrators group. Which of the following best explains why the application saves configuration changes for the standard user but fails for the administrator?

A security technician needs to configure a standalone Windows 11 Pro workstation so that standard user accounts are automatically denied elevation requests without displaying a UAC prompt. Place the administrative configuration steps in the correct chronological order from first to last.

A network security administrator is deploying a wireless network for an enterprise client's corporate headquarters. The client's security policy strictly requires individual user authentication backed by a centralized RADIUS server, along with modern encryption that eliminates legacy cipher vulnerabilities. Which of the following wireless security configurations should the administrator implement to meet these requirements?

An IT security analyst is investigating a breach where multiple compliance officers' workstations were infected with spyware simultaneously. Email security logs show no suspicious incoming messages, external USB storage devices are blocked via Group Policy, and physical access logs show no unauthorized entry. Analysis reveals that all affected personnel regularly visit a specific third-party industry news website, which had been secretly compromised to serve malicious scripts to site visitors. Which of the following attack types best describes this scenario?

A support technician responds to an escalated helpdesk ticket where a remote user cannot access shared network drives following a recent department VLAN migration. The technician runs `ipconfig /all` and `nslookup` on the client machine, determining that the workstation is receiving an Automatic Private IP Addressing (APIPA) address because the DHCP relay agent on the new VLAN router interface was omitted. Reconfiguring the router requires specialized privileges held only by the Network Infrastructure Team. Which of the following is the most appropriate action for the technician to take NEXT within the ticketing system workflow?

A corporate user reports that a custom line-of-business logistics application on an Android smartphone consistently freezes and crashes whenever attempting to open a large local database view. Other applications on the device run normally, and device storage is 45% free. A technician has already verified that the app is updated to the latest build, performed a soft reset of the mobile device, and force-stopped the app, but the issue persists. Following standardCompTIA least-invasive troubleshooting methodology, which of the following actions should the technician perform NEXT?

Match each Windows administrative scenario with the most appropriate management utility or snap-in used to accomplish the task.

Match each macOS system feature or Linux/macOS command-line tool to its primary administrative function.

A network administrator sets up a secure IPsec VPN tunnel and opens TCP port 3389 on the corporate firewall to allow remote management of a newly deployed off-site workstation. A tier 2 support technician attempts to establish an unattended Remote Desktop Protocol (RDP) session to the workstation's IP address over the VPN. The connection fails to initiate, even though network diagnostic tests confirm active IP connectivity and name resolution. Upon reviewing the system specifications, the technician notes that the remote computer was imaged with Windows 11 Home edition. Which of the following best explains why the Remote Desktop connection failed, and what is the required solution to enable native unattended RDP administration?

A helpdesk technician is assisting a user on a Windows 11 Home workstation who attempts to open the Local Security Policy console (secpol.msc) to configure password policy settings. When running the command, Windows displays an error stating that the file cannot be found. Which of the following explains why this management console is unavailable?

An IT security technician is designing physical entry security for a high-security server room hosting sensitive financial records. Organization policy mandates implementing measures that actively prevent tailgating (piggybacking) at the doorway, as well as enforcing multi-factor physical authentication that combines a physical security token with a biometric characteristic. Which of the following physical security controls should the technician implement to satisfy these requirements? (Select TWO.)