A Salesforce Administrator at a digital payment gateway company needs to restrict system access for a risk analyst taking a six-month leave of absence. The analyst is currently designated as the Default Workflow User in Process Automation Settings and is referenced in active process builder flows. Which two actions should the administrator take to handle this access requirement safely? (Select 2 answers)
- Freeze the risk analyst's user account to block login access immediately without disrupting active automated background processes.Answer
- Reassign the Default Workflow User setting to another active user prior to attempting deactivation of the risk analyst's account.Answer
- CDeactivate the user account directly, relying on Salesforce to automatically transfer default workflow settings to the primary System Administrator.
- DDelete the user record from Salesforce Setup to immediately free up the license while retaining historical record relationships.
Answer
Freezing the account blocks login access without interrupting automated processes, and reassigning the Default Workflow User setting is required before account deactivation can be completed.
Freezing a user account immediately prevents system login access while preserving execution of background processes that reference the account. If complete deactivation is desired, administrative roles such as the Default Workflow User must first be transferred to an active user.
Step-by-Step Solution
Key Concept
User Freezing vs. User Deactivation dependencies and system user references