An administrator at a healthcare logistics company needs to immediately block system access for an operations coordinator who has recently left the organization. The user is currently designated as a required approver in an active approval process. Which two statements describe the primary reasons for freezing the user account instead of deactivating it? (Select 2 answers)
- Freezing prevents the user from logging into Salesforce immediately without breaking active system processes.Answer
- Freezing allows the administrator time to reassign pending approval requests and references before deactivating the account.Answer
- CFreezing immediately unassigns the user license so it can be reallocated to a new employee.
- DFreezing automatically transfers all pending approval requests and owned records to the user's manager.
Answer
Freezing the account prevents user login while maintaining system dependencies, and it gives administrators time to reassign active processes before deactivation.
Freezing a user account immediately prevents login while keeping system references active, allowing administrators the necessary time to reassign pending approval requests before deactivating the user.
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Key Concept
User Freezing vs. Deactivation Rationale