A System Administrator needs to temporarily block a sales manager from logging into Salesforce while they are on leave. When attempting to deactivate the record, Salesforce displays an error because the manager is currently configured as a default running user in a scheduled Apex job. What should the administrator do to immediately prevent the manager from logging in?
- Freeze the user account to prevent login access without affecting scheduled system processes.Answer
- BDeactivate the user account to immediately free up the Salesforce user license.
- CDelete the user record from Salesforce Setup to clear all automated job references.
- DChange the user's profile to Minimum Access - Salesforce to automatically revoke login rights.
Answer
Freeze the user account to prevent login access without affecting scheduled system processes.
Freezing a user account is the recommended solution when an administrator must immediately restrict login access for a user who cannot be deactivated right away due to dependencies like scheduled jobs, workflow ownership, or custom hierarchy fields. Freezing does not free up the user license, but it prevents login without breaking system automations.
Step-by-Step Solution
Key Concept
Distinction between freezing a user account and deactivating a user account in Salesforce.
Estimated Time:1m 0s